Job Description

Consumer Digital Experiences (CDE) is the GM organization responsible for high-quality, low-friction mobile and web platforms spanning brand experiences, vehicle commerce, sales, leads, and loyalty. This position is with the Loyalty team helping build GM's Loyalty platforms with world class earn/redeem experiences to increase advocacy and engagement of our customers. 

The Role

As a Software Development Manager, you will be responsible for leading and managing one or more software development teams. You are expected to leverage your technical background to ensure that software is designed and developed using sound, repeatable, industry standard methodologies and in accordance with GM’s software development project methodology; including but not limited to standards in code quality, performance, stability, security and overall alignment and compliance with project objectives.

The ideal candidate brings strong people leadership and hands-on expertise in Web application development technologies such as Angular, React, .Net Core, Postgresql etc. The role requires someone who can coach engineers, guide architecture and delivery decisions, and stay close enough to the work to help unblock complex technical and platform challenges.

What You’ll Do

• Set technical and delivery direction by translating business strategy into team priorities, roadmaps, and measurable success metrics and outcomes. 
• Lead and develop engineering teams through hiring, coaching, feedback, mentoring, stretch work, and career development.
• Manage concurrent projects and delivery execution, including scope, capacity, dependencies, risks, blockers, and on-time delivery of high-quality data products. 
• Provide technical leadership and promote strong software engineering practices, quality, experimentation, reusable patterns, governance, and scalable solutions.
• Strengthen reliability, scalability, and operational excellence across the platform space.
• Communicate status and escalate issues through program reviews, Jira/Confluence reporting, risk tracking, and leadership updates. 
• Lead performance tuning, usability assessment / improvement, AI adoption and automation technologies.
• Assess security risks for applications and code remediation techniques.
• Oversee Integration efforts of software or solutions with existing software/systems.
• Expert knowledge of maintaining and debugging live software systems.
• Understand and maintain compliance with GM standards and industry best practice.
• Provide support for deployment and post Go-live. Able to troubleshoot and lead the production incidents to closure.

Your Skills & Abilities (Required Qualifications)

• Bachelor’s degree in computer science, engineering, information systems, or equivalent practical experience.
• Minimum of 10 years of development experience.
• 5+ years of leadership experience including developing teams
• Strong knowledge of web development technologies such as .Net Core / Spring boot, Angular/React, Microservices, REST based APIs, Azure or other cloud technologies, GitHub, Jira, Messaging middleware such as Azure Event Hub / Kafka, etc.
• Proficiency in database technologies and SQL such as PostgreSQL
• Strong cross-functional collaboration and communication skills.

What Can Give You a Competitive Advantage (Preferred Qualifications)

• Strong Customer and Loyalty domain expertise.
• Experience leading cloud migration efforts for enterprise applications and modernization efforts.
• Experience with Salesforce.
• Hands on experience using AI technologies to improve productivity.
• Ability to balance strategic leadership with hands-on technical engagement.
• Experience influencing cross-functional decisions and platform direction.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. Relocation benefits are available for candidates who qualify under company policy.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. 

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.