M-F, 08:00-16:30. No weekends, no holidays.

Pay Range:

• Initiates and completes routine nursing home returns, CBRF returns and other facility-to-facility discharges/transfers for patients as assigned, integrating patient/family needs, facility requirements and communication with the multi-disciplinary team. This includes coordination of necessary transfer paperwork as required by hospital policy/procedure.
• Initiates and completes transportation arrangements for patients as assigned by Social Workers making contacts with patient, family, multi-disciplinary team, transport service and destination facility where appropriate.
• Assists patients with applications for the Transit Plus program making appropriate contacts with patients and families. Provides patients and families with information related to Wisconsin Advance Directive documents.
• Demonstrates appropriate judgments in all patient-related tasks. Does routine problem solving regarding elements of the patient transfer process. The social services assistant involves Social Workers in a timely manner in situations/problem solving beyond the scope of the social services assistant position.
• Assists Social Workers as directed to provide other case related and department services.
• Either personally obtains physician signatures to facilitate a transfer to another institution or obtains courier services for signature as appropriate to the situation.
• Maintains patient confidentiality by consistent compliance with the organization's confidentiality and release of patient information policies and procedures.
• Documents all patient-related activities in the medical record according to prescribed guidelines of the department and the Medical Center.
• Tracks case load through the MedSWis system as directed in department policies and procedures. Assists with department clerical support needs as directed.

• None Required.

• Associate's Degree in Human Services or related field.

• No experience required.

• General knowledge base of community resources.
• Basic computer skills.
• Familiarity with medical terminology.
• Excellent human relations skills.
• Excellent organizational skills and attention to detail.
• Ability to function in a fast-paced, deadline-oriented work environment.
• Verbal and written effective communication skills necessary. Must be able to communicate with all levels of employees.

• May be required to stand and walk throughout the workday.
• Exposed to normal office environment.
• Speech, hearing, vision sensory skills required for communication purposes.
• Operates all equipment necessary to perform the job.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.