Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities. 

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees*
• Discounted skiing and riding for friends and family of eligible employees*
• Vacation and Sick Time policies for eligible employees* to rest, relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
• Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
• Paid parental leave of up to 6 weeks for eligible employees*
• Free regional bus pass 

*Click HERE for more information on our employee benefits! 

For information on Steamboat Ski & Resort Corporation’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at https://www.steamboat.com/doinggood.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

POSITION SUMMARY

Supervisors are responsible for ensuring smooth day-to-day operations including, but not limited to, coaching, training, scheduling, daily assignments, management, and performance evaluations of Snowsports instructors and rovers. In this role, supervisors oversee group and private lessons, address customer concerns or complaints, and ensure a high standard of service. They are expected to maintain positive interactions with guests, colleagues, and management while fostering a collaborative environment across all SSRC departments. Supervisors should also possess the knowledge and versatility to assist fellow Snowsports supervisors as needed. 

Resume required

ESSENTIAL DUTIES

• Manage daily operations of the Snowsports School, including scheduling, assignments, evaluations, coaching, and disciplinary actions for instructors. 

• Demonstrate strong interpersonal skills in teamwork, communication, adaptability, dependability, problem-solving, and critical thinking. 

• Lead and monitor on-snow and off-snow clinics. 

• Responsible for maintaining and ensuring the delivery of the highest-quality lessons, providing guest with the best possible experience.  

• Address and resolve guest concerns or complaints with professionalism. 

• Maintain positive interactions with guests, pros, management, and all employees. 

• Support the Snowsports School Training Manager in administering in-house training programs and staff development. 

• Coordinate with HQ, Ticket Office, and instructors to ensure seamless operations. 

• Assist with clinic division and organization during lineups. 

• Review incident reports and collaborate with the Safety Coordinator. 

• Facilitate daily and weekly supervisor meetings and assist with preliminary on-snow operational budgets. 

• Ensure compliance with company policies, procedures, and regulatory requirements. 

• Serve as a consistent role model of the company’s Service Excellence Standards. 

• Other duties as assigned. 

REQUIRED QUALIFICATIONS

• 2 years of previous work history/education required

• Minimum of 1 year experience at a Ski & Ride School required

• Supervisory experience preferred.

• Excellent communication skills, guest relations skills and attention to detail

• Technical knowledge of skiing and/or snowboarding and teaching

• Ability to adhere to all safety policies.

• Computer competency

• Must have valid driver’s license without limitations or restrictions and meet company’s insurability standards

• Employment for this job is contingent upon the successful completion of a background check

EDUCATION REQUIREMENTS

• High school diploma or GED equivalent

• Bachelor's or better preferred, will accommodate for experience.

• PSIA-AASI Certification, Children’s Specialist and other accreditations preferred.

The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on a range of factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski and Resort Corporation total compensation package for employees. Other rewards may include short-term and long-term incentives.

Steamboat area base salary range: $59,000 -$69,507 per year

PHYSICAL REQUIREMENTS

• Must be minimum 18 years of age

• Must ski/ride on varying terrain and in harsh weather conditions all day if needed.

• Must assist guests/students who have fallen.

• Able to lift 25 lbs. (Including tables/ equipment)

WORKING CONDITIONS

Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.

Hazardous Materials/Noise: The noise level in the workplace is usually moderate.

This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski and Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.

Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications.

This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.

Employment with Steamboat Ski and Resort Corporation or any of its affiliates is “at will” meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.

This position is in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.

Steamboat Ski and Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski and Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.