Employment Type:

Full time

Shift:

Rotating Shift

Description:

Position Summary

The Today Counter Technician is responsible for accurately packaging and preparing medications for long-term care residents in a fast-paced, closed-door pharmacy environment. This position supports new admissions, new medication orders, and prescription refill processing while ensuring medications are delivered safely and efficiently to the facilities we serve. As part of a 24/7/365 operation, the Today Counter Technician plays a critical role in maintaining workflow, inventory, and delivery readiness.

Schedule

Rotating shifts:

7:00 AM – 3:30 PM
9:30 AM – 6:00 PM
12:30 PM – 9:00 PM

Weekend Rotation:

11:00 AM – 7:30 PM
Approximately one weekend every 4–5 weeks

Holiday Rotation:
11:00 AM – 7:30 PM
One holiday per year

Primary Responsibilities

Package medications for:
- New admissions
- New medication orders
- Prescription refills
- Prepare and stage medications for daily courier pickups and deliveries.
- Coordinate deliveries with contracted courier services.
- Ensure medications are packaged accurately and delivered within required timelines.
- Maintain productivity, quality, and accuracy standards in a high-volume pharmacy environment.

Additional Responsibilities
- Package stock medications and high-volume "fast mover" medications.
- Rotate through controlled substance (narcotic) room.
- Restock pharmacy supplies and packaging materials.
- Receive and put away medication inventory.
- Assist with placing and receiving drug orders.
- Maintain clean, organized, and efficient work areas.
- Support pharmacy operations through additional duties as assigned.

Qualifications
- Strong attention to detail and commitment to accuracy.
- Ability to work efficiently in a fast-paced environment with changing priorities.
- Excellent organizational and time-management skills.
- Ability to work independently and as part of a team.
- Pharmacy Technician registration/certification as required by state regulations and company policy.
- Previous pharmacy or healthcare experience preferred but not required.

Work Environment

This is a non-patient-facing position within a closed-door long-term care pharmacy. Team members work collaboratively to ensure residents receive medications accurately and on time while supporting a continuous 24/7/365 operation.

SUMMARY

Under the direction of a Registered Pharmacist, assists Pharmacists in preparing and distributing medications, maintaining the drug inventory, and maintaining patient records. Provides courteous, cooperative, and timely service to patients, visitors and staff.

QUALIFICATIONS

Education
Minimum High school education or equivalent.
Preferred Completion of a formal Pharmacy Technician training program; or two years of college with emphasis in math, science, or medical field applications.
Credentials/Licensure
Minimum Licensed as a Pharmacy Technician in the State of Michigan.
Preferred Active status as a Certified Pharmacy Technician (CPhT) by the Pharmacy Technician Certification Board (PTCB).
Related Experience
Minimum Two years of pharmacy work experience.
Other Knowledge, Skills and Abilities
Minimum Good written and verbal communication skills. Good math skills (multiplication, division, addition, subtraction) in calculations involving fractions, decimals, percentages and volumes.
Computer Competency
Familiarity with standard desktop and windows based computer system, including email, e-learning, intranet and computer navigation. Ability to use other software required to perform essential functions.
Physical/Mental
Minimum Repetitive use of hands and fingers (e.g., preparing IV admixtures, use of a computer keyboard). May require lifting and carrying loads up to 40 lbs., including boxes, equipment, unit dose-cassettes,
and IV solutions and stooping or kneeling (e.g., to pick up items from the floor, to remove and replace
items on lower shelves, and to file documents in lower file drawers). Sitting, walking, or standing for long periods of time (4-8 hours) often. Must be able to physically operate the equipment for the job. WORKING CONDITIONS
Potential for exposure to infectious patients and materials. Potential for exposure to hazardous and toxic substances (including
chemotherapy, cytotoxic drugs, and cleaning solutions). Potential for sticks or cuts by needles and other sharp items. Potential for musculoskeletal injuries if proper lifting and carrying techniques are not used.

ORGANIZATIONAL EXPECTATIONS
▪ Flexibility – Demonstrates exceptional ability and willingness to take on new and additional responsibilities. Embraces new ideas and cultural differences while managing competing priorities.
▪ Accountability – Willingly accepts personal responsibility for decisions, actions, attitudes and behaviors which contribute to the overall effectiveness of the organization. Communicates effectively, follows through on assignments, uses resources efficiently, participates in learning opportunities and treats others with respect and dignity.
▪ Excellence – Serves as a role model and performs job responsibilities to the highest standards in every situation. Delivers “Something More” that ensures a more complete and personally satisfying experience for every customer.
▪ Focus – Understands and demonstrates behaviors consistent with the mission and values of the organization while contributing to the overall success of the strategic plan. All actions are rooted in providing excellent customer service.

ESSENTIAL FUNCTIONS
▪ Prepares, packages, and distributes medication orders per physician request, pharmacist request, or prearranged work assignment according to established policies, procedures and protocols.
▪ Maintains adequate stock of medications and supplies according to established policies and procedures.
▪ Contributes to effective and quality operation of the department.
▪ Maintains logs, records, and other required files and documentation; answers telephone.
▪ Processes medication charges and credits according to established policy.
▪ Performs basic pharmacy computer order entry.
▪ Participate in the training, education, precepting, and evaluation of pharmacy students and/or residents as assigned.
▪ Performs other related duties as assigned.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.