Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider—we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community.

Required Behaviors:

• As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization: Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.

Required Qualifications:

• High school diploma or GED
• Certified Medical Assistant
• Completed a formal Medical Assistant Training Program -or- minimum of three (3) years working as a Medical Assistant
• BLS Certification (must be obtained within 6 months of hire)

Preferred Qualifications:

• Prior experience in related clinical setting

Duties and Responsibilities:

• Establishes strong working relationships with providers; while facilitating excellent patient care
• Consistently exceeds customer service expectations and communicates effectively
• Strong data entry and computer abilities in addition to proficiency; when performing department specific clinical skills
• Must be able to perform accurately and quickly in a busy, stressful environment, setting priorities as to duties
• Understands and follows policies and procedures
• Builds productive interpersonal relationships in every encounter and demonstrates teamwork
• Actively participates in the department
• Each employee is responsible for implementing SJRMC’s Service Standards into their daily work: Safety, Courtesy, Effectiveness, and Stewardship
• Other duties as assigned

Physical Demands and Environmental Work Conditions:

• Accepts the risk of exposure to job-related illness and injury which may cause long-term health problems
• Must be able to see with corrective eyewear, hear clearly with assistance, and differentiate colors accurately (when required)
• Must be able to sit and walk frequently or for long periods of time
• Must be able to stand, bend, squat, climb, kneel, and twist routinely
• Constant use of the computer and keyboard
• Must be able to lift greater than 50 pounds and push 0-300 pounds (frequently)

Special Demands:

• Sets limits when dealing with angry, hostile, or sometimes verbally or physically abusive patients and families; in an attempt to ensure a safe, respectful environment that will support the delivery of care
• Effectively copes and strives for balance when caring for acutely ill patients and families