Role

We are looking for a Site Reliability Engineer-SkillBridge Intern (Virginia) to join our team. This is an onsite role based in Crystal City, Virginia, reporting to the Manager, Site Reliability Engineering in the Zero Trust Exchange department. You will be part of the team that built the world’s largest cloud security platform, specifically focusing on enabling US Government organizations to harness speed and agility through a cloud-first strategy. You'll bring your vision and passion to help scale our multitenant architecture and enhance services across classified environments.

What you’ll do (Role Expectations)

• Manage operational tasks for products in US Government classified environments, including deployments, on-call duties, and incident management

• Develop scripts, containerized services, and monitoring mechanisms to automate operations tasks and ensure minimal service disruption

• Create operations documentation and implement measures to prevent recurring incidents while contributing to DevOps best practices

• Build and enhance Zscaler services within classified environments, ensuring 24x7 coverage including night and holiday shifts

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain

• This position requires an active US Government Top Secret security clearance. Maintenance of this clearance is a condition of continued employment

• 5+ years of Site Reliability Engineering experience in both Operations and Engineering environments, including Python coding and container-based architectures such as AWS ECS or Kubernetes

• Current Active Duty United States military member or a member of the United States Guard/Reserve component on active duty orders for at least the last 180 days with 180 days or fewer remaining prior to discharge

• Unit commander approval and an approved MOU submitted before start

What Will Make You Stand Out (Preferred Qualifications)

• Experience utilizing AI-powered predictive analytics or AIOps frameworks to automate anomaly detection, root-cause analysis, and infrastructure scaling within secure cloud environments

• Experience managing air-gapped environments and FedRAMP High/Moderate authorization levels

• Possession of Information Assurance Technician (IAT) Level 2 certification

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