Job Description Summary

Job Description

Your Key Responsibilities:

Your responsibilities include, but not limited to:

• Serve as the single point of contact for all site infrastructure issues and escalations
• Lead local implementation of infrastructure projects using standardized frameworks
• Monitor and improve performance of IT services including LAN, desktop deployments, and printer management
• Ensure compliance with quality, security, and regulatory standards
• Coordinate vendor activities and manage on-site fixes
• Drive continuous service improvement and asset refresh initiatives
• Report KPIs and service metrics to the Regional/Country Infrastructure Manager
• Facilitate Root Cause Analysis (RCA) and incident resolution
• Collaborate with business stakeholders to align infrastructure goals with operational need
• Report technical complaints or adverse events related to Sandoz products within 24 hours

What you’ll bring to the role:

Essential Requirements:

• Degree in Information Systems or equivalent experience
• Minimum 5 years in IT infrastructure, project, and vendor management
• Strong understanding of IT strategy, architecture, and operations
• Excellent communication, negotiation, and problem-solving skills
• Proven ability to manage customer relationships and work in virtual international teams
• Fluent in German

As part of your application, please submit your current CV as well as proof of your highest educational qualification (e.g., diploma, master’s degree, doctorate). Additional documents such as employment references may be uploaded optionally but are not mandatory.

Compensation Structure & Criteria: 

Sandoz compensation is determined by job level, qualifications, niche skills, experience, and location within company salary ranges. Fully proficient and highly effective employees can expect a starting salary around market median, with those new to the level or with less functional depth at the lower end of the range and those with sustained superior or niche skills towards the higher end of the range. Internal equity and external market data inform our range placement. Annual salary reviews consider performance outcomes, market alignment, and business needs. 

• Job location: Holzkirchen, Germany
• Starting pay range: EUR 64,700 - 125,200
• Variable compensation: 10% performance-based bonus
• Additional benefits include: 30 vacation days per year (in full time), 1.200€ vacation payment (in full time), €40/month in capital-forming benefits (in full time), company pension, flex-hybrid working 50% per week in the office, access to our learning & development platforms Skillsoft & Learnlight, Access to our employee share program “OurShare”
• Pay frequency: Monthly
• Expected weekly working hours: 40 hours
• Contract type: full time​

Why Sandoz?

Sandoz is the global leader in Biosimilar and Generic medicines, a segment of the healthcare industry that delivers 80% of the world’s medicines at 30% of the cost, touching the lives of more than 1 billion people across 100+ countries! While we are proud of our achievements, we have an ambition to do more so that everyone can achieve the basic human right of good health.

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help even more people gain access to low-cost, high-quality medicines, sustainably. 

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills, experience an agile and collegiate environment with impactful careers, where diversity of thought is welcomed and where personal growth is supported! 

Join us, help us make healthcare fairer and faster. 

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Hiring decisions are only based on the qualification for the position, regardless of gender, ethnicity, religion, sexual orientation, age and disability.

The law provides for severely disabled / equal applicants the opportunity to involve the local representative body for disabled employees (SBV) in the application process. If you would like to request this, please let us know in advance as a note on your CV.

#Sandoz 

Skills Desired