Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Location: Indore

About the Role

The Shift Leader - Process Area is accountable for safe, compliant and efficient manufacturing execution during the assigned shift and provides frontline leadership to Process Technician Associates and other Process team members.

The role leads daily production delivery, GMP and EHS compliance, process control, shift coordination, people deployment, capability building and performance improvement within the Process area.

The incumbent partners with Packaging, Quality, Maintenance, Engineering, Warehouse and HAPS teams to deliver right-first-time production, reliable supply and effective resolution of operational issues.

Key Responsibilities

• Lead Process operations during the assigned shift and deliver the approved production plan against Safety, Quality, Service, Cost and People objectives.
• Allocate people and resources, confirm shift readiness and ensure raw materials, equipment, documentation and utilities are available for production.
• Ensure start-up, shutdown, product changeover, cleaning, sanitization and process execution are completed in accordance with SOPs, batch instructions and validated parameters.
• Monitor critical process parameters, cycle performance, yield, waste, equipment condition and schedule adherence, and take timely action on abnormalities.
• Ensure accurate completion and review of batch manufacturing records, cleaning records, equipment logs, electronic entries and shift documentation.
• Lead immediate containment and escalation of safety events, process deviations, quality risks, equipment failures and material issues.
• Support investigations, root-cause analysis, CAPA, change controls, risk assessments and verification of sustainable corrective actions.
• Lead structured shift handovers and Daily Direction Setting, maintaining clear priorities, escalation, action ownership and performance visibility.
• Coach, train and qualify Process Technician Associates, provide performance feedback and support multi-skilling and succession development.
• Partner with Maintenance and Engineering on breakdown response, preventive maintenance, basic equipment care and restoration of equipment base condition.
• Support commissioning, qualification, validation, engineering trials, technology transfer and operational-readiness activities.
• Drive HAPS, 5S, visual management, loss elimination, waste reduction and continuous improvement within the Process area.
• Maintain the Process area in a safe, compliant, orderly and inspection-ready condition and support internal and external audits

Qualification and Experience

• Bachelor’s degree in electrical/mechanical engineering or a closely related engineering discipline from a reputed institution preferably IIT/NIT etc.
• Relevant training in GMP, process operations, safety, Lean or frontline leadership is desirable.
• 6-10 years of manufacturing or process-operations experience, including 2-3 years leading shop-floor teams or shifts.
• Experience in FMCG, consumer healthcare, pharmaceuticals, food or another regulated manufacturing environment is preferred.
• Exposure to greenfield commissioning, qualification, validation or manufacturing start-up is desirable.

Technical Skills

• Process manufacturing operations, equipment and material flow.
• GMP, batch documentation, data integrity, cleaning and in-process control.
• Production planning, shift execution, process parameters, yield and schedule adherence.
• First-line troubleshooting, root-cause analysis and CAPA support.
• DDS/DMS, HAPS, 5S, visual management and continuous improvement.
• Working knowledge of SAP, MES, SCADA, Power BI or related manufacturing systems is desirable.

Leadership Skills

• Frontline leadership, coaching and capability development.
• Clear decision-making and escalation under operational pressure.
• Strong communication and effective shift handover.
• Collaboration across Operations, Quality, Maintenance and Engineering.
• Ownership, accountability and a strong safety and compliance mindset.
• Fair people deployment, constructive feedback and respectful conflict resolution.

Key Performance Indicators (KPIs)

• Safety & Compliance - Safe shift execution, GMP adherence, training compliance and timely closure of assigned actions.
• Quality - Right-first-time performance (RFT), documentation accuracy, process adherence and deviation reduction and defect reductions.
• Service & Productivity - Production-plan attainment, schedule adherence, cycle performance, yield, waste and labour productivity.
• Reliability - Effective breakdown response, equipment-care compliance and reduction of recurring process losses. Plant maintenance compliances and autonomous maintenance Compliance.
• People & HAPS - Role qualification, multi-skilling, engagement, DDS effectiveness and delivery of improvement actions.
• Effective CAPA closer and conducting root cause analysis and problem solving.
• Cost Management, Productivity, and overtime cost savings through continues improvements. Waste, Scrap and rework reduction.

 Job Posting End Date

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.