Roles and Responsibilities

• Coordinate and track server or rack provisioning activities, including OS deployment and configuration
• Perform large-scale server onboarding, configuration, and service provisioning in remote environments
• Execute daily monitoring, troubleshooting, and repair coordination for server hardware and OS-related issues
• Resolve a range of technical issues, from hardware alerts to network and OS-level problems
• Maintain accurate data in asset management, ticketing, and configuration tracking systems
• Work with vendors and remote field technicians to diagnose and resolve hardware failures, including part replacements and RMAs
• Manage server lifecycle activities including commissioning, configuration changes, upgrades, decommissioning, and recycling coordination
• Handle service provisioning updates and changes as required
• Collect and verify asset data for accuracy and compliance
• Submit and track media destruction requests and ensure compliance documentation is completed
• Perform basic server network troubleshooting and configuration (MAC, Subnet, TCP/IP)
• Participate in on-call rotation to address operational issues and incidents
• Escalate unresolved or complex problems to senior Server Operations Engineers
• Assist in developing and maintaining policies, procedures, and operational documentation

Required Qualifications / Skills

• Bachelor’s Degree or Diploma in Computer Science, Electrical Engineering, or related field, or equivalent hands-on experience
• Familiarity with Linux systems and the ability to diagnose hardware-related issues via remote tools
• Understanding of server operations, interdependencies, and lifecycle management
• Working knowledge of out-of-band/lights-out management tools such as IPMI or NCSI
• Strong analytical and problem-solving skills, with the ability to troubleshoot hardware, OS, and basic network issues remotely
• Basic networking knowledge (MAC addresses, Subnets, TCP/IP)
• Ability to understand and execute simple Shell/Bash scripts
• Strong communication skills in English, both written and verbal
• Ability to work effectively under pressure, with a proactive and responsible work ethic
• Collaborative team player who can also work independently

Preferred Qualifications

• Experience with large-scale or remote OS installations (e.g., PXE boot)
• Familiarity with asset and inventory management tools
• Time and project management experience
• Scripting or programming knowledge for automation (Python, Bash, etc.)

Salary Range

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only

• Dental provided through UHC

• Nationwide Vision provided by UHC

• Flexible Spending Account for Health & Dependent Care

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera

• Corporate Wellness Program provided by Goomi Group

• Employee Assistance Program

• Wellness Days

  401k Plan

• Basic and Supplemental Life Insurance

• Short Term & Long Term Disability

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance

• Tuition Reimbursement (available 6 months after start date, capped)

• Paid Time Off (accrued and prorated, maximum of 120 hours annually)

• Paid Holidays

• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law