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GENERAL FUNTION

Serves as a Cash Solutions subject matter expert, providing consultative expertise across the client’s end-to-end cash environment. Establish yourself as the subject matter expert on advanced hardware and software technology supporting today’s movement of physical currency. Develops a detailed understanding of client processes, technology, operational requirements, and key decision criteria to design and present solutions that support winning new business.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensuring actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Demonstrate proficiency in assigned Treasury Management solutions, with advanced expertise in Cash Management and Cash Logistics solutions, with a focus on hardware and software technology.
• Serve as a Cash subject matter resource to TMOs, RMs, and fellow Solutions Consultants, providing guidance on Cash opportunities, solution capabilities, industry trends, and complex client situations.
• Develop and execute plan to achieve revenue goal.
• Assist the TMOs and RMs on Treasury Management opportunities including discovery, solution development, pricing recommendations, proposals, and presentations.
• Act as liaison between the TMO, Product, Operations, IT, Implementation, and third-party providers to define and present the best solution to the client.
• Partner with the TMO, Implementation, Operations, Product, and third-party providers to support the transition of complex Cash solutions from sale through implementation, ensuring solution requirements and client expectations are clearly documented and communicated.
• Have detailed understanding of how Treasury Management and Cash solutions impact the client’s working capital, operational efficiency, cost, and risk.
• Ability to match client needs with bank solutions and clearly articulate the solution and value to clients.
• Provide business process consultation to clients and prospects to identify opportunities and optimize treasury and cash-handling processes.
• Conduct detailed discovery of clients’ end-to-end cash processes, including deposits, transportation, vault processing, smart safes, change orders, reconciliation, reporting, and current operating costs.
• Analyze complex and multi-location cash environments and recommend solutions that improve efficiency, availability of funds, security, controls, and overall cash-handling costs.
• Develop and demonstrate expertise in Cash solutions, including deposit transportation services, smart safes, cash vault services, change orders, provisional credit, and related reporting and reconciliation capabilities.
• Identify opportunities to broaden product features and functionality based on client needs, market trends, and competitive intelligence.
• Maintain and enhance Cash and Treasury Management industry knowledge through conferences, industry periodicals, market studies, and other industry resources.
• Demonstrate key Treasury Management and Cash solutions to clients and support RFP responses and other sales materials.
• Maintain visibility into the sales pipeline and partner with TMOs and RMs to identify, develop, and advance opportunities through closure.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Undergraduate degree or equivalent experience required.
• 5+ years of Treasury Management experience with a focus in Sales and/or Product Management required. Cash Management, Cash Logistics, Cash Operations, or related experience preferred.
• Strong understanding of Cash Management and the physical cash lifecycle, including vault processing, armored transportation, smart safe solutions, change orders, provisional credit, reconciliation, and reporting.
• Thorough understanding of how Treasury Management and Cash solutions help clients improve working capital, increase operational efficiency, reduce costs, and manage risk.
• Ability to analyze complex and multi-location cash environments, including cash volumes, deposit frequency, transportation requirements, processing costs, and operational workflows, and translate findings into appropriate solution recommendations.
• Strong consultative skills with the ability to conduct client discovery, identify opportunities, and clearly articulate the solution and business value to clients, prospects, and decision makers.
• Ability to effectively work with cross-functional teams, including Sales, Product, Operations, Implementation, Technology, and third-party providers.
• Excellent oral, written, presentation, and client-facing communication skills, with proficiency in MS Office tools.

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. 

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting.  Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third.  Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.