Position Purpose: Responsible for developing and conducting a variety of training programs and auditing tools for Sunshine State Health Plan departments supporting members and providers.

Key Details: The Senior Trainer role is primarily remote with 25% travel expectation throughout the state of Florida. Candidates residing in Florida are highly preferred.

Responsibilities:

• Coordinate training efforts with various cross-functional areas

• Develop and administer a universal training curriculum, employ technologies, and enhance training development programs

• Conduct training sessions covering a variety of department specific processes

• Develop teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works

• Evaluate effectiveness of training programs, including cost and benefit analyses and communicate results to management

• Audit team results, identify gaps in training and implement improvements in training programs

• Review and recommend updates to policies and procedures

• Ability to travel

Highly Preferred Skills:

• Claims background and prior knowledge or experience working with claims or providers

• Extensive Training experience (including curriculum development and facilitation)

• Excellent communication skills both verbal and written

• Critical thinking skills

Education/Experience: Bachelor's degree in related field or equivalent experience. 4+ years of training and auditing experience, preferably in a managed care or healthcare environment.

License/Certification: Valid driver's license.

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.
 

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act