At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

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The role will be based at ABB Daresbury, enabling close collaboration with other Import Team members and Team Leads across the business. Working in a hybrid model with a minimum of one day per week in the office, you will play a key role in managing import customs clearance activities across three AU divisions. You will process customs clearance instructions through ABB's bespoke Esker platform, coordinate with freight companies, customs brokers, HMRC, and internal stakeholders, and provide leadership to the AU Import Team to ensure compliant and efficient import operations.

Your Role and Responsibilities

In this role, you'll help run what runs the world by ensuring the efficient, compliant, and cost-effective management of import customs activities.

• Lead and coordinate day-to-day import customs clearance activities across three AU divisions.
• Process customs clearance instruction requests through ABB's Esker platform and generate reports as required.
• Act as the primary point of contact for customs brokers, freight providers, and HMRC regarding import-related matters.
• Review and validate customs declarations, ensuring compliance with UK customs regulations and company procedures.
• Audit customs broker activities, including customs entries, invoicing, record retention, and overall compliance.
• Maintain accurate customs records and ensure all documentation is archived in accordance with legal and company requirements.
• Monitor broker performance against agreed KPIs, driving corrective actions and continuous improvement initiatives where required.
• Lead, support, and develop AU Import Team members while prioritising workloads and ensuring service levels are maintained.

Work model: hybrid from our Daresbury location with a minimum of one day per week in the office.

Qualifications for the Role

• Hands-on experience processing import customs clearance requests.
• Experience working with customs brokers, freight forwarders, and HMRC on import-related activities.
• Proficiency using ABB's Esker platform to process customs clearance requests and produce operational reports.
• Strong understanding of customs procedures, import documentation, and trade compliance requirements.
• Demonstrated ability to prioritise workloads and coordinate activities across a team environment.
• Excellent attention to detail with a high level of accuracy in data and documentation management.
• Ability to perform effectively under pressure and meet operational deadlines.
• Previous experience leading, supervising, coaching, or developing team members is highly desirable.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.