Your Team's Impact

In this team you will be working with our sophisticated financial software solutions. You will be the essential link between investment professionals and FactSet’s software. Combining a thorough understanding of finance and technology with specific expertise in the FactSet platform, you will help clients streamline the research and analysis process. As part of this fantastic team, you will offer an unparalleled level of service along with insight into the intricacies and functionality of the FactSet platform. FactSet’s business is based on 3 main pillars: Data, Software and Services. You will be part of the vital Services team that supplements the Data and Software business of our company.

Role Summary

We are looking for a Senior Technology Specialist, B-One Performance to join our Buy-side Client and Managed Services team in Sofia  – an individual who is enthusiastic, intellectually curious and takes pride in the work they do.  We offer the opportunity to become a subject matter expert in the FactSet Core Analytics products suite and solutions by bridging the gap between investment and software professionals. The role requires collaborative partnership with a diverse range of stakeholders including client representatives, sales, product specialists and engineers.

As a member of our team, you will be working with some of the biggest names in the global Asset & Wealth Management Industry on B-One – a sophisticated financial software solution for Performance and Statistics Measurement, Attribution and GIPS ® in 4 main areas:

• Pre-Sales activities

You will be taking part in many core components of our Specialty Sales process, supporting the global team in activities including Preparation of detailed POCs (Proof of Concepts) using client’s data and creation of RFPs (Requests for Proposal).

• Client Projects

You will be working with our global teams on implementing the solution on both – on premise or hosted on AWS (Amazon Web Services) – environments. The process will follow a project plan and tasks will involve gathering initial requirements, making all the necessary configurations, loading market data and the client’s portfolio data, testing, results reconciliation, training and all the required steps for completion of the implementation according to client requirements.

• Assisting our clients in Production

You will be working closely with business stakeholders on client side (such as business analysts from Performance and Reporting teams) to help them with their business requests, questions, and queries.

• Managed Services

You will act as a qualified dedicated resource helping our clients scale and maximize the value received from the solution while building a strong relationship with some of FactSet’s biggest clients. As part of the role, you’ll need to understand the business context of our clients and provide advice, guidance, and training. The main goal of the service is to deliver high quality performance numbers, ensuring all steps of the calculation workflow – from data in to results our - are flawlessly executed.

Key Responsibilities and Tasks:

• Working directly with our clients on designing, implementing and supporting various technical solutions including but not limited to ETL, processing and extracting of datasets and reporting.
• Familiar with all the functionalities of the product, including the different modules and methodologies, focusing more on its technical aspects such as:
  • System Architecture
  • Application Server setup
  • Database maintenance and performance optimization
  • Database development work for Oracle, MS SQL and PostgreSQL
  • Web Services & APIs
• Working with our global team of consultants, as well as interacting with our clients supporting them in their daily operations.
• Analyzing and solving complex technical issues related to a client’s full stack.
• Directly collaborating with product & engineering teams.
• Understanding the financial logic behind the different modules and financial methodologies.

Desired Qualifications, Skills & Experience

• University degree in Computer Science, Engineering, IT, Finance, Economics, Mathematics or related industry discipline.
• 2+ years of professional experience in relevant field.
• Good communication skills in client-facing situations.
• Good analytical thinking and problem-solving skills.
• Team Player.
• Fluency in English, written and spoken is a must.

Aptitudes in the below areas will give you an advantage over others, but are not obligatory:

• SQL and Database experience.
• Sysadmin or programming experience.
• Any experience in Financial Reporting or Business Intelligence Systems.
• Interest in capital markets, portfolio management, financial instruments.