Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

About your role:

You will lead complex technical projects that support product delivery, platform readiness, and business outcomes across Fiserv. You will work with technology engineering, products, operations, risk, and business stakeholders to define plans, manage dependencies, and drive execution. This role matters because it improves delivery predictability, aligns cross-functional work, and supports scalable, reliable solutions.

What you'll do:

• Lead cross-functional technical programs from intake through delivery, aligning scope, milestones, dependencies, and success measures.

• Develop integrated program plans, track progress against commitments, and drive issue resolution across engineering, infrastructure, product, and business teams.

• Evaluate program risks, document mitigation plans, and escalate decisions with clear impact, tradeoff, and timing considerations.

• Facilitate planning, status reviews, and stakeholder communications using consistent reporting, meeting cadences, and action tracking.

• Partner with technical teams to translate business objectives into executable workstreams, delivery sequencing, and release readiness activities.

• Develop program governance artifacts, including roadmaps, dependency maps, decision logs, and executive-ready updates.

• Improve delivery execution by identifying process gaps, standardizing workflows, and measuring outcomes across multiple initiatives.

• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 6+ years of experience in technical program management, technical product delivery, or project leadership within software, platform, or enterprise technology environments.

• 6+ years of experience leading large, complex, cross-functional initiatives with engineering, infrastructure, product management, operations, and business stakeholders.

• 6+ years of experience using structured delivery methods such as Agile, Scrum, Kanban, Waterfall, or hybrid program frameworks.

• Experience using program and project tools to manage roadmaps, risks, dependencies, status reporting, and delivery milestones.

• Experience communicating technical concepts, delivery tradeoffs, and program status to technical and non-technical stakeholders.

• Bachelor’s degree in business, computer science, engineering, information systems, or a related field, or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience in financial services, payments, fintech, or regulated technology environments.

• Experience supporting enterprise platform programs, application modernization, or systems integration efforts.

• Experience with Jira, Confluence, Smartsheet, Microsoft Project, Clarity, ServiceNow, or similar delivery and collaboration tools.

• Experience with Cybersecurity and Technology Risk Management (CTRM), release management, change management, or operational readiness planning.
• Fiserv products experience

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

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Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.