Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy employee, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

We believe exceptional companies are built by exceptional teams, and we're intentional about it. That means hiring great people, setting them up for success from day one, and giving them real reasons to grow their careers here. We invest in development that goes beyond promotions, and we foster the trust and relationships that help people do their best work together.

What’s the role?

We’re looking for a Senior Staff Quantitative UX Researcher to help lead a quantitative research practice within the Product Research team and work horizontally across the buyer experience - grounded in rigorous survey design, statistical analysis, and experimental methods.

This is a highly collaborative and influential individual contributor role. You will work across Etsy with Product, Design, Engineering, Analytics, and other researchers, translating quantitative evidence into clear priorities, standards, and recommendations.

This is a full-time position reporting to a Director of Research.

What’s this team like at Etsy?

• We’re a mixed-methods team, applying a deep bench of quantitative and qualitative methods
• Our research team focuses on using research to guide the development of buyer and seller experiences in our dynamic marketplace of unique items. Our insights are part of the vernacular at Etsy and play a key role in building confidence around product decisions and our overall business strategy.
• Our research informs how buyers experience the best of Etsy, and the strategies, tools, and features that help sellers build and grow their creative businesses.
• We actively foster an inclusive team culture that promotes diversity, collaboration, and professional development

What does the day-to-day look like?

• Lead quantitative research - including large-scale surveys, experiments, and statistical modeling - complemented by qualitative methods, to answer business-critical questions about the buyer experience across Etsy.
• Integrate survey data, behavioral/log data, customer-experience tracking, competitive intelligence, and existing Etsy research into unified statistical analyses.
• Translate complex quantitative evidence into clear recommendations that influence product roadmaps, design standards, and investment decisions across teams.
• Partner with and mentor researchers across Etsy, strengthening quantitative and mixed-methods practice and elevating the organization’s approach to usability measurement.
• Of course, this is just a sample of the kinds of work this role will require. You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy’s discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

• 10+ years conducting product research, with a strong emphasis on quantitative methods.
• Deep expertise in quantitative research: survey design and psychometrics, sampling methodology, statistical analysis (e.g., regression, ANOVA/MANOVA, factor analysis), and experimental design (e.g., A/B testing), including interpreting comparative or longitudinal data.
• Hands-on experience building and validating measurement frameworks and benchmarking programs, including defining KPIs and success metrics grounded in statistical evidence.
• Proficiency with statistical and survey tooling (e.g., R, Python, SQL, Qualtrics or similar) and the judgment to choose the right quantitative - and, where useful, qualitative - approach to sophisticated questions.
• Deep knowledge of usability research and the ability to translate an abstract concept like experience quality into clear, statistically measurable dimensions.
• A track record of developing durable, quantitatively grounded research programs, not just individual study plans, across complex and ambiguous problem spaces.
• Ability to connect customer evidence, product data, and external signals into a clear point of view and actionable, data-backed recommendations.
• Strong communication and influence skills, including aligning senior partners and communicating statistical findings in terms of decisions, priorities, and tradeoffs.
• Experience with design systems, usability measurement, benchmarking, and large-scale UX transformation is helpful.

Compensation & Benefits

In addition to salary, you'll be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family. Base salary is determined by your location, skills, and experience.

Etsy uses two geographic pay zones to reflect the labor markets where we compete for talent: one called Geo-1, covering the New York City metropolitan area, San Francisco Bay Area, and Seattle metropolitan area, and one called Geo-2, covering all other U.S. locations. Salary ranges for this role vary by zone and are listed below.

Location

We prioritize candidates based within commutable distance of Etsy’s Brooklyn Office. Depending on proximity, we ask team members to come in once or twice per week. Remote candidates outside commutable distance may be considered on a case-by-case basis, with the expectation of occasional travel to the office. Learn more details about our work modes and workplace safety policies here.

Salary Range:

What's Next

If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

Our Promise

At Etsy, we believe that a diverse, equitable, and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, national origin, religion or creed, sex, pregnancy (including childbirth and related medical conditions), gender, gender identity or expression, sexual orientation, age, citizenship or immigration status, marital or familial status, physical or mental disability, medical condition, genetic information, military or veteran status**, or any other characteristic protected by applicable federal, state, or local law**. If, due to a disability, you need an accommodation during any part of the interview or hiring process, please let your recruiter know and we will work with you to meet your needs. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.