Job Posting End Date:

Worker Type:

Reponsible For
Implementing and maintaining data communication services, with a focus on maximum availability and performance to customers.

Main Activities
Implementing and maintaining corporate data communications network services, components and associated infrastructure.
Maintaining technical documentation, reports and records regarding infrastructure solutions.
Providing escalated (3rd level) technical support, troubleshooting and fault rectification of high level technical issues related to networking equipment and services.
Conducting acceptance tests and commissioning communications systems and equipment.
Acting as an interface between the organisation and suppliers/carriers/vendors regarding high level technical issues and carrier billing.
Providing guidelines for training in the use and maintenance of networking equipment, systems and facilities.
Monitoring the performance of the organisation’s communications carriers/network providers in relation to established service level agreements (SLA's) and business needs;
Testing, implementing, monitoring and tuning networking software/hardware to ensure optimum systems performance and highlight potential issues.
Analysing network traffic data and providing recommendations on performance improvements to network infrastructures as appropriate.

Key Skills
Experience and specialist skills in the configuration and maintenance of networking/communications infrastructure, including the ability to support a variety of technologies.
Knowledge of industry standards and government regulations relevant to data communications / networking.
An understanding of emerging technologies in the communications sphere and their potential commercial application.
Skills in Router Hardware/Software, Switch Hardware/Software, SNA/MVS, Frame Relay, ATM, Protocols (TCP/IP / IPX / IBM), Routing Protocols, Firewalls.
Excellent troubleshooting/problem solving skills.
May hold an appropriate Cisco Certification (e.g. CCIE, CCNA)
Operational knowledge of networking systems and software covering both Local Area Networks (LANs) and Wide Area Networks (WANs).
Excellent written and oral communication skills coupled with a customer service orientation.
Proven analytical and troubleshooting skills.

Typical Experience
At least 3-5 years of commercial experience in IT/Network Engineering coupled with professional qualifications in Computer Science or Electronics Engineering. Will typically hold or be working toward an MCSE, CNA or equivalent technical qualification.

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.