About Sonder

At Sonder, we believe every person deserves to feel safe, supported, and empowered to be at their best, wherever they are. We're redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder's mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals, ensuring members receive immediate care when they need it most.

Since our founding in 2017, we've grown rapidly across Australia, New Zealand, and the UK. Backed by Seek and Blackbird, we now support over one million members and 200+ team members globally. We're well-capitalised, scaling fast, and actively building toward an AI-native organisation.

About the Role

This is a newly created role inside the Commercial function. Reporting to the VP Commercial, you'll build and maintain the revenue data structures and models running in Snowflake, and take automations and AI agents built by the business from prototype to safe, reliable production. 

What You'll Bring

• 5+ years in software, data or integration engineering
• At least 2 years as the sole or primary engineer accountable for a system in production: scoping, building, operating, documenting and maintaining
• A track record of building and running integrations between business systems using REST APIs, webhooks and serverless functions, including at least one CRM or billing platform
• dbt (or equivalent) SQL modelling in production against a cloud warehouse, ideally Snowflake, with tests and CI, used to reconcile and govern data across multiple systems
• Have taken at least one LLM-backed or agentic automation from prototype to production, with evaluation, monitoring, fallbacks and cost controls, and can talk through what didn't work the first time
• Comfortable being the only engineer in the room, and confident working directly with Sales, Marketing, Customer Success and Finance to understand the process behind each request

Nice-to-Haves

• Python or TypeScript for backend and pipeline work
• Comfortable operating in GCP or AWS for production workloads
• Working knowledge of revenue data models, and how commercial entities relate across CRM and billing systems
• CPQ, quote-to-cash or contract-to-billing integration experience
• Experience with iPaaS at scale
• Exposure to ISO 27001 controls, DPAs or data residency requirements in a regulated or health-adjacent business
• Experience working alongside GTM, RevOps, Sales Ops, Marketing Ops or Customer Ops teams

Why Join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people's lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Our employees and their families get free access to the Sonder app with 24/7 support.
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• True AI Native organisation with access to Claude, Gemini and other tools to encourage you to experiment, automate and get those real efficiency gains, no matter the role.
• 2 days of study leave to invest in your professional growth.
• Employee Share Option Plan (ESOP) – share in Sonder's success.
• Salary Packaging and novated leasing.
• Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Free coffee.
• Dog-friendly office in our Sydney HQ.
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Check out our life page for more info: https://www.linkedin.com/company/sondersafe/life/

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

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