Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Research Analyst - Associate Managing Consultant

Overview

The Advisors Research Center (ARC) is Mastercard’s global research and insights capability, established to meet rapidly evolving client needs through high quality research, actionable insights, and value realization. ARC complements Advisors' traditional strengths by providing deep research expertise and supporting the development of data driven recommendations that help clients make informed business decisions.
Working across global markets and industries, ARC partners with internal and external stakeholders to deliver rigorous research, innovative research products, and impactful insights that drive measurable client outcomes. The team combines strong primary and secondary research capabilities with strategic thinking and storytelling to translate complex findings into meaningful business recommendations.



About the Role

The Senior Research Analyst - Associate Managing Consultant is responsible for managing and delivering research engagements across a broad range of topics, industries, and client challenges. The role involves designing and executing both qualitative and quantitative research projects, analyzing findings from multiple data sources, and developing clear, compelling, client ready deliverables.

This individual will work closely with Advisors teams, regional stakeholders, and clients to scope research initiatives, execute research activities, synthesize insights, and support the development of recommendations that create tangible business value.



Key Responsibilities

• Lead and support the delivery of primary and secondary research projects across multiple markets and industries.
• Design and execute quantitative and qualitative research programs, including surveys, in depth interviews, focus groups, online communities, and desk research.
• Analyze research findings and transform data into actionable insights and recommendations.
• Synthesize information from multiple data sources, including primary research, syndicated databases, industry reports, and internal assets.
• Develop high quality presentations, reports, and client ready materials that clearly communicate findings and business implications.
• Support the development of new research products, methodologies, and thought leadership initiatives.
• Collaborate effectively with global teams and participate in client and internal stakeholder discussions.
• Ensure the quality, accuracy, and timely delivery of all research outputs.



All About You

• Extensive experience working across a range of primary and secondary research projects.
• Strong knowledge of qualitative research methodologies, including in depth interviews, focus groups, online forums, and other insight generation techniques.
• Strong knowledge of quantitative research methodologies, including survey design, questionnaire development, sampling approaches, and data analysis.
• Experience analyzing large and complex datasets and translating findings into actionable business insights.
• Proven ability to synthesize information from multiple sources and develop compelling narratives supported by evidence.
• Strong business writing and storytelling skills, with the ability to create clear, concise, and visually compelling client ready presentations.
• Excellent communication and stakeholder management skills, with confidence participating in client calls, workshops, and internal discussions.
• Ability to manage multiple priorities in a fast paced and collaborative environment.
• Proactive, intellectually curious, and solution oriented mindset.



All About Your Education & Skills

• Bachelor's degree required; advanced degree preferred in Market Research, Business, Economics, Social Sciences, Statistics, Psychology, or a related field.
• Minimum of five years of relevant experience within a research agency, consulting organization, insights function, or corporate research department.
• Demonstrated expertise in both primary research (surveys, interviews, focus groups) and secondary research (e.g., Euromonitor, Bloomberg, industry databases, and market intelligence sources).
• Experience working in international and multicultural environments.
• Fluency in English and French is required; proficiency in an additional European language is strongly preferred.
• Advanced proficiency in Microsoft PowerPoint, Excel, and Word.
• Experience with research and analytics platforms, visualization tools, and project management applications is an advantage.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.