About the Job:

• Support Property Managers in ensuring service delivery standards and operational KPIs are consistently achieved.
• Review team performance and provide guidance to team members on operational and technical matters.
• Analyze feedback and service requests, identify recurring issues, and implement preventive measures in collaboration with contractors and stakeholders.
• Coordinate defect rectification works, including seepage, roof leakage, and other building-related issues, from inspection through completion.
• Liaise with contractors and service providers to ensure maintenance works are carried out effectively and in accordance with established standards.
• Participate in cross-functional problem-solving initiatives to resolve site-related issues and improve service delivery.
• Mentor and guide junior Property Officers, particularly on technical and operational matters.
• Assist in conducting site inspections, stakeholder walks, verification of work orders, and other operational audits.
• Prepare reports and provide recommendations to improve operational efficiency and resident satisfaction.
• Promote and uphold Workplace Safety & Health (WSH) standards and contribute to a strong safety culture.
• Perform any other duties as assigned.

About You:

• Minimum Diploma or Bachelor's Degree in Facilities Management, Building, Real Estate, Engineering, Estate Management, or a related discipline.
• Minimum 5 years of relevant experience in property, estate, or facilities management.
• Strong knowledge of maintenance operations, defect management, contractor supervision, and service delivery standards.
• Good leadership and mentoring skills with the ability to guide junior team members and coordinate multiple stakeholders.
• Excellent communication, problem-solving, and stakeholder management skills.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.