CLIENT & ENGAGEMENT LEADERSHIP 

PROJECT DELIVERY & CONTROLS 

• Own the full project lifecycle for multiple concurrent client engagements, from initiation through delivery, transition, and closeout. 

• Develop and maintain integrated project plans with appropriate detail to manage milestones, workstreams, dependencies, resources, deliverables, and critical path activities. 

• Establish and maintain baselines for scope, schedule, budget, resources, and delivery milestones; assess and communicate variance. 

• Coordinate work across matrixed consulting, technical, operational, and client teams to maintain delivery velocity and alignment. 

• Define deliverable ownership, review cycles, acceptance criteria, and completion evidence; drive timely client approvals and sign-offs. 

• Manage scope and change control, including impact analysis, approvals, documentation, and communication of approved changes. 

• Track project health using meaningful delivery metrics and provide clear recommendations when intervention or recovery planning is required. 

• Ensure project documentation, decisions, action items, approvals, and status artifacts are complete, accurate, and maintained throughout the engagement. 

GOVERNANCE, RISK & QUALITY MANAGEMENT 

• Design and manage an engagement governance model appropriate to the project’s size, complexity, client environment, and risk profile. 

• Establish meeting cadences, forums, decision rights, escalation paths, reporting expectations, and stakeholder participation across the engagement. 

• Maintain the RAID log and actively manage risks, assumptions, issues, decisions, dependencies, constraints, and mitigations through resolution. 

• Lead governance reviews, stage gates, steering committee meetings, executive updates, and other formal delivery checkpoints. 

• Prepare concise governance packs that communicate overall health, progress, decisions needed, risks, issues, financial status, and recommended actions. 

• Escalate matters with sufficient context, impact analysis, options, and a recommended path forward; follow through until resolution or formal acceptance. 

• Apply Coalfire delivery methodology, quality standards, and required controls; identify and address gaps before they affect client outcomes. 

• Ensure engagements are delivered in accordance with applicable contractual commitments, internal policies, security expectations, and quality requirements. 

FINANCIAL & COMMERCIAL MANAGEMENT 

• Monitor project budgets, forecasts, burn, actuals, remaining effort, resource plans, and financial performance throughout the engagement. 

• Partner with engagement and practice leadership to identify financial risks, forecast changes, and recovery actions. 

• Track scope alignment and potential scope leakage; coordinate change requests and commercial impacts with the appropriate stakeholders. 

• Support accurate time, expense, invoicing, utilization, and revenue-related processes in accordance with Coalfire requirements. 

• Maintain visibility into resource capacity, staffing needs, delivery constraints, and planned transitions across the project lifecycle. 

STAKEHOLDER & EXECUTIVE COMMUNICATION 

• Provide clear, concise, and audience-appropriate status reporting for clients, project teams, sponsors, practice leaders, and executives. 

• Lead client status meetings, working sessions, steering committees, executive briefings, retrospectives, and other required forums. 

• Tailor communication style and level of detail to technical teams, business stakeholders, client executives, and internal leadership. 

• Maintain decision logs, action registers, meeting outcomes, and commitments; ensure owners and due dates are clear and actively managed. 

• Communicate delivery health, tradeoffs, risks, and decisions in a timely manner, including when the message is difficult or requires escalation. 

TEAM LEADERSHIP & COLLABORATION 

• Lead and influence cross-functional, matrixed teams without relying solely on direct authority. 

• Clarify roles, responsibilities, handoffs, working agreements, and accountability across internal and client stakeholders. 

• Facilitate collaboration, resolve conflicts, remove blockers, and create an environment that supports high-quality delivery. 

• Coordinate with resource management, sales, finance, operations, security, and practice leadership to support successful engagement execution. 

• Delegate effectively, reinforce ownership, and provide constructive feedback that improves team performance and delivery consistency. 

CONTINUOUS IMPROVEMENT 

• Apply lessons learned, delivery metrics, client feedback, and retrospectives to improve project execution and client experience. 

• Contribute to the evolution of Coalfire project management standards, governance practices, templates, playbooks, and reporting. 

• Identify opportunities to improve delivery predictability, operational efficiency, communication, quality, and portfolio visibility. 

• Perform other duties as assigned and maintain company-defined billable utilization targets.