We're looking for an experienced project and operations professional who understands how work moves seamlessly from concept through to delivery across a fast-paced business environment. You'll bring both a technical mindset and a creative eye, enabling you to effectively manage complex projects while balancing operational efficiency with high-quality outcomes.

With at least five years' experience, you'll be confident working with stakeholders at every level, taking full ownership of projects and driving them through to successful completion. You'll be highly process-driven, with the ability to develop, implement and continuously improve operational systems that provide clear visibility, robust governance and accurate reporting for senior stakeholders.

As a proactive problem solver, you'll thrive in a dynamic environment where no two days are the same. You'll enjoy getting involved across multiple areas of the business while championing best-in-class project management standards and ensuring projects are delivered efficiently, effectively and to a high standard.

Key Responsibilities:

• Lead projects and programmes from initial scoping through to successful delivery, taking full ownership of outcomes.
• Build strong relationships with internal teams and clients, earning trust through collaboration and consistent delivery.
• Operate with a high degree of autonomy, making informed decisions and proactively solving challenges.
• Champion best-practice project management, helping to develop processes, ways of working and the wider project management function.
• Balance creative ambition with commercial reality, ensuring ideas are innovative, achievable and delivered on time and within budget.
• Develop and manage project plans, statements of work, timelines, budgets, resources and communications.
• Identify and mitigate risks, effectively managing scope changes while maintaining quality, timelines and financial objectives.
• Intervene early to keep projects on track, ensuring right-first-time delivery and exceptional client outcomes.
• Monitor KPIs, budgets and spend performance, ensuring delivery remains aligned to forecasts and commercial targets.

Requirements

Experience delivering projects in all or some of the below areas:

• Paid media (banners, social ads, PPC)
• Creative production including print and basic artworking
• Digital signage
• Email & HTML campaigns
• Content scheduling
• Animation – styles and specs
• CGI & 3D
• XR
• UX/UI
• Copy and TOV requirements
• Photographic shoots including PPM planning
• Conceptual creative
• Website & Platform builds/Web apps
• SMS campaigns
• Packaging
• Retouching

Benefits

Perks at ITG — alongside a competitive salary, here's what you can look forward to:

• Time off that works for you — 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days.
• Flexibility & lifestyle — Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year.
• Family & life milestones — Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support.
• Financial perks — Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving to your favourite charities.
• Growth & recognition — Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500.
• Community & wellbeing — Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships.

What next? Like what you see? Drop us your application and someone from our team will be in touch.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.

What next?
If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

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