At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

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Overview:

Own the commercial success and lifecycle management of the "Mitel WX" GoForward Unified Communications portfolio. The role serves as the bridge between Product Management, Sales, Marketing, Business Development, Portfolio Strategy, and Engineering to ensure successful GTM strategy, market adoption, pricing and commercial structure, reporting and profitable growth, and launch of new Mitel WX releases

Responsibilities:

• Own the GoForward/GTM portfolio strategy based on Mitel WX together with the more technical PLM and PLM leadership
• Define market positioning and value proposition
• Act as Mitel WX portfolio champion across the organization
• Develop launch plans for major releases and new capabilities
• Monitor adoption, market feedback and competitive positioning
• Drive business growth objectives and market penetration
• Define the adoption strategy for Mitel WX within direct sales channels
• Own commercial packaging and pricing strategy for Mitel WX portfolio
• Conduct pricing and commercial model analysis and business case development
• Support margin optimization and revenue growth objectives
• Own together with PGM the full lifecycle planning of Mitel WX portfolio
• Manage migration and transition strategies from legacy UC apps to MWX
• PLM Alignment with Service Portfolio lifecycle team
• PLM Alignment with Mitel Secure Cloud PLM team
• Define and request Q2C requirements to ensure commercial readiness
• Collaborate with regional teams to accelerate customer adoption in direct/indirect sales motion
• Develop sales messaging and competitive positioning and deliver regular sales webinars
• Monthly business reporting and prepare Governance reviews and Business forecasts

Requirements:

• 5+ years Product Management, Portfolio Management, Product Marketing or Business Management experience
• Strong understanding of Unified Communications and Contact Center markets
• Experience with hybrid / private communications solutions or with SaaS or cloud communication platforms
• Go-to-market ownership for software products
• Pricing and commercial model development
• Executive stakeholder management
• Program Management, Sales enablement and launch management
• Business case and financial analysis
• Knowledge of channel and partner-led business models

Additional Skills (Advantageous):

• Experience managing product lifecycles for enterprise software solutions
• Familiarity with CPQ, licensing, subscription and Q2C processes
• Exposure to regulated industries and vertical applications

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Mitel offers a comprehensive benefit program which includes Medical, Dental, Vision, Life and Disability Insurance, RRSP matching, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more!  Benefits may vary based on full-time or part-time employee status.

For more information, visit www.mitel.com and follow us on Twitter @Mitel

To ensure our hiring process is fair, efficient, and transparent, we want to inform all applicants that we may use Artificial Intelligence (AI) technologies, including third party tools to screen resumes and match candidates to job opportunities based on their skills and experience. All applications are also reviewed by our hiring team, and final decisions are made by our hiring managers. Kindly review our privacy policy (Mitel Privacy Policy) for more information and to understand how to exercise any of your rights. 

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

We welcome candidates with disabilities and will make accommodations throughout all stages of the recruitment and selection process. If you require a disability-related accommodation, please send an e-mail to [email protected] or call 844-YES-MITEL (844-937-6483). Mitel will consult with all applicants with disabilities who request accommodation to ensure that the accommodation provided is suitable for the applicant’s individual accessibility needs.

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