About Novo

Small businesses are the backbone of the US economy - nearly half of GDP and the private workforce, yet big banks don't give owners the access, assistance, or modern tools they need to grow. We started Novo to change that. Our mission is to increase the GDP of the modern entrepreneur by building the go-to banking platform for small businesses.

Novo is a fintech, not a bank. We give entrepreneurs, freelancers, and SMBs an operating system for their money: no-fee business checking, debit and credit cards, loans and funding, payments across every rail (ACH, wires, FedNow), invoicing, bill pay, expense management, and integrations with the tools they already run their business on. We've helped hundreds of thousands of businesses get powerfully simple banking, and we're just getting started.

Why Novo?

• A mission-driven team building for the people big banks pretend don't exist

• Real ownership: we make decisions that affect real businesses every day, and we trust people to act on that

• A flat culture where ideas win on merit; hierarchy is not authority

• Modern stack, modern tooling, and a team that takes AI seriously as part of how we work

• Competitive salary and other benefits for every full-time employee

• Offices in NYC and India
  

Role Summary:

We are looking for a Senior KYC Analyst who understands how to ensure that our platform can continue operating in an efficient manner while minimizing downside losses and reducing friction in the onboarding process. If you're passionate about working for a revolutionary early-stage startup, poised for rapid growth and expansion then we want to chat. Are you ready to revolutionize the small business banking industry with us?

About the Role:

• Understand and manage KYC and AML processes

• Support the origination and in-life management of deposits by handling the Customer/Enhanced Due Diligence during on-boarding and in-life periodic reviews.

• Process all applications through a workflow system effectively, within agreed SLAs and goals, and in compliance with company policies and procedures.

• Perform due diligence checks on prospective and existing customers, such as requesting KYC information and documentation.

• Conduct enhanced due diligence on high risk customers, including evaluation of client responses to sources of wealth and intended use of account.

• Investigate identified suspicious clients generated by the screening system, such as WorldCheck and OFAC list.

• Analyze the AML/CFT risk of Politically Exposed Persons (PEP), adverse information, business exposure in high risk & sanctioned countries and escalate the issues to the Legal Team for approval.

• Identify, monitor, evaluate and address customer account actions to address potential risk, fraud or suspicious activity.

• Follow internal policy and procedures when dealing with account related suspicious activity.

• Cross reference multiple databases for potential undesirable client matches.
  

Requirements for the Role:

• 3-5 years experience working in KYC/compliance related role in the financial services/banking industry

• Background working in U.S. markets, in a fintech/tech company, or both.

• Comfortable working in the US Shift

• Deep domain expertise in end-to-end KYC and KYB due diligence, supported by a strong operational understanding of sanctions screening, financial crime risk mitigation and BSA/AML compliances.

• Experience with Screening/Data mining and using different search engines in prior role.

• Proficient in MIS, Understanding Data sensitivity, MS Office, with strong Excel skills (e.g., VLOOKUP/XLOOKUP, Pivot Tables, data formatting and Understanding Dashboards)

• An interest in financial crime and idea of digging deeper, looking into customer behaviors and identifying key characteristics of fraudulent users.

• Work on process improvements, conducting training and develop standard operating procedures

• Ability to oversee critical analytics projects from end to end independently.

• Ability to think outside the box, work with limited data, and find solutions to unorthodox problems.

• Excellent written and verbal communication skills.

• Ability to thrive in an ambiguous environment and adapt quickly to changing priorities; focused on getting things done in a highly organized way.

• Ability to work cross-departmentally, without the need for extensive hierarchical corporate structure

• An inquisitive and highly detailed oriented work ethic
  
  What happens once you've submitted your application

• Step 1: Application Screening

• Step 2: Recruiter Call (30 mins)

• Step 3: Hiring Manager Interview

• Step 4: Technical Assessment (2–3 Rounds)

• Step 5: Offer & Compensation Discussion
  
  How We Work
  Novo's values shape how this role operates day to day:

• Run for the bus. When you see something that needs fixing, you fix it. You don't wait for a ticket.

• Hierarchy is not authority. The best idea wins regardless of who had it — including when it isn't yours.

• Assume best intention. Hard weeks and mistakes happen. We give grace to each other and to ourselves.

• Intellectual honesty. We own our mistakes, say so before doubling down, and lead by example.

Novo values diversity as a core tenant of the work we do and the businesses we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.