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Team Overview

The HRBP holds a critical role, working closely with the senior business leaders across TransUnion to understand the strategic direction of the business, determine the HR implications, identify opportunities and enable and enhance the business agenda and ultimately build and execute plans to support that direction.
Come be part of our team, you’ll work with great people, pioneering products and cutting edge technology.

The Team’s Focus:
We pride ourselves on being an energetic and close-knit team, always on the lookout for fresh, creative and different ideas to support our partnership with employees and business. We are highly driven, motivated and are always adaptive to changes within the business on strategic initiatives and execution, ensuring we never lose our people impact and touch. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

 

Role Overview And Core Responsibilities

• The HRBP role is responsible for supporting and enhancing the organization design and talent strategy for the SA GCC. The HRBP supports the Leadership team to evolve the operating model as a subject matter expert.
• Coach and work with the leadership team on workforce needs and talent plans to identify sources of talent, mobility opportunities and talent development opportunities. Bring experience and expertise to help the leadership team make decisions about succession planning, leadership development and moving talent around the organization.
• Develop related programs or project plans, leverage change management principles and communication strategies to support the execution of any organizational change.
• Drive organizational effectiveness (culture, collaboration, communication etc) in acquisitions, integrations, and re-organizations through the provision of thought leadership and insightful data in order to guide decision making and deliver proactive solutions.
• Lead in partnership with key leaders, the planning and delivery of the change management components of high visibility projects and programs through effective review and analysis of critical data.
• Solve problems and get to the root cause of any issue, no matter how complex and design and quickly implement solutions that cut across multiple disciplines.
• Design and implement HR best practices in Performance Management, Talent Management, Learning & Development, Reward, Organizational Effectiveness, Employee Relations etc.
• Partner and consult with line management and associates on day to day HR guidance.
• Identify training needs for teams and implement relevant training programs.
• Resolve complex employee relations issues and address grievances.
• Work closely with management and associates to improve work relationships, build morale and increase productivity and retention.
• Provide HR policy guidance.

 

Required Knowledge And Experiences

• Relevant HR qualification
• 5 years years of HR Consulting experience as an HRBP role in a fast paced BPO/contact centre environment/professional services with strong ER experience
• Strong organizational design and change management experience
• A team player capable of working within a collaborative and fast paced environment
• Action oriented; demonstrating strong planning, organizing, prioritization and problem solving skills
• Ability to maintain confidentiality at all times
• Excellent time management skills
• Ability to work extended hours as and when required
• Ability to work under pressure within a tight timeframe
• Proficient in Microsoft Office, specifically Excel and PowerPoint; and Workday

For positions based in South Africa, preference will be given to suitably qualified candidates from designated groups in line with the company's Employment Equity plan and targets.

Should you not hear from TransUnion within 3 weeks from applying, please regard your application as unsuccessful.

Employment with TransUnion GCC Africa requires that you work from a fibre‑ready home environment that supports confidential and comfortable day‑to‑day work. You may be based anywhere in South Africa with fibre connectivity; however, working outside of South Africa is not permitted. A minimum 100/100 Mbps fibre line is required and must be installed or upgraded by day one of employment. As a credit bureau, certain roles also require a clear credit record.

TransUnion Overview:

At TransUnion, our Workforce for Good is built on purpose, impact, and opportunity. We empower our people to grow, innovate, and make a meaningful difference for our communities and customers all while being supported to thrive both professionally and personally. With a strong focus on flexibility, wellbeing, and collaboration, you’ll work with exceptional people across the globe, pioneering products, and cutting‑edge technology that truly matters.

At TransUnion GCC Africa, you’ll join a purpose‑driven organisation that invests in its people through competitive rewards, comprehensive benefits, and meaningful career development. We offer permanent work‑from‑home flexibility, wellbeing support for you and your family, and access to global exposure and accredited learning so you can grow your career while maintaining balance.

TransUnion Job Title

Sr Consultant, HR Business Partners