TruGreen accepts applications on an ongoing basis.

Job Description

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!"

Position Overview
 

Participates in and contributes to the planning, development, testing, implementation, data management, customer reporting and user support for human resource information systems (HRIS).

Responsibilities

• Designs, develops, tests, analyzes and distributes recurring and ad-hoc reports to facilitate insight and decision making by management and staff. 

• Meets with users to develop and document business requirements for standard and custom HRIS reports and queries.

• Applies root-cause analysis to identify solutions and resolve issues impacting systems functionality and user experience arising from system testing and user feedback. 

• Develops and documents detailed functional requirements; configures system in accordance with requirements or collaborates with developers to implement system changes.

• Prepares specifications for outgoing and incoming system interfaces and works with IT to create or edit interface files; regularly audits to ensure accurate data transmission.

• Monitors and audits system-generated and ad-hoc reports alerting to HRIS problems or errors.

• Receives and responds to escalated HRIS inquiries and issues.

• Provides high level customer service and problem resolution for tier 1 issues. 

• Escalates issues to management as needed.

• Functions as a HRIS system administrator with respect to system maintenance and testing. 

• Participates in testing and deployment of change and maintenance activities for HR systems and processes as needed. 

• Prepares and follows testing plans and scenarios.

• Enters data and changes into test environment. 

• Documents and evaluates test results. 

• Develops and delivers training and instructional support to end users and super users to facilitate user productivity in collaboration with internal and/or external resources.

• Develops, documents, and distributes shared business processes. 

• Maintains the integrity, accuracy and confidentiality of HRIS data.

• Contributes to the planning, execution and implementation of HRIS projects.

• Liaises with HR, other internal resources (e.g., IT) and external vendors.

• Monitors technology trends in HRIS and leverages vendor relationships and user communities to maintain and expand knowledge base and also enhance capabilities of HR systems. 

Education and Experience Requirements

• Bachelor’s degree and 3+ years of experience in systems required, or an equivalent combination of education and experience

• Human resource information systems experience preferred; Workday experience strongly preferred

• Experience in developing, configuring and modifying complex data reports in Excel or business intelligence tools

Knowledge, Skills, and Abilities

• Knowledge of policies, procedures and best practices in human resource information systems

• Knowledge of object-based system management concepts and applications

• Data management and reporting skills with Excel, Access, or similar reporting tools

• Knowledge and skill to summarize and interpret data and draw conclusions

• Knowledge of human resource management concepts and practices

• Computer skills with Microsoft Office applications (Word, Excel, PowerPoint, Outlook)

• Attention to detail and accuracy with quantitative and qualitative data

• Written and verbal communication skills, including public speaking and presentations

• Ability to handle sensitive information and maintain confidentiality

• Organizational skills to coordinate multiple projects, goals and objectives

• Process management skills, including mapping and streamlining processes

• Critical and systems thinking skills

• Ability to work independently under general supervision and collaboratively as part of a team

Physical Demands & Working Conditions
 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

Regularly required to:

• Sit, stand and walk

• Use hands and arms to handle, feel or reach

• Speak and hear

• Use close vision abilities
   

Occasionally required to:

• Lift or move up to 25 lbs

• Stoop, kneel, crouch or crawl
   

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
 

Noise level

• Low to moderate
   

Adverse Conditions

• Minimal

Ability to speak, read and write fluently in English is required.

You MUST BE physically located in the United States while performing this job.

TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.

Pay Ranges

This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee’s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.

TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.
 
We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com).
 

 
California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.

Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

 
TruGreen performs pre-employment testing.
 
To view our disclaimer, https://trugreenjobs.com/us/en/disclaimer