JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Senior / Experienced Facilities Manager, Nashville, TN

What this job involves. This position manages an assigned corporate site, providing leadership and direction to a team of facilities staff while ensuring service delivery meets SLAs and KPIs at the lowest possible cost within prescribed budgets. This is a program-builder role: you will establish strong SLA frameworks, lead vendor management, and build a durable facilities culture appropriate to a high-expectation corporate site.

What your day-to-day will look like

• Developing and executing the overall facilities team vision, including strategic direction for operations and maintenance teams; establishes standards around workplace and customer experience
• Overseeing operational aspects of the property to protect, maintain, and improve site value, including routine site inspections
• Driving continuous improvement in site performance while managing third-party contractors and vendors
• Developing and maintaining positive relationships with site stakeholders, serving as primary client interface for service delivery
• Establishing SLAs and KPIs and building the operating rhythm needed to sustain them
• Establishing a safety-first culture by promoting safe work practices, timely training, and best practices
• Developing and maintaining operating budgets while meeting cost savings targets
• Engaging building occupants on sustainability best practices and supporting environmental stewardship goals

Required qualifications

• 8+ years of progressive Facilities Management experience, with demonstrated experience leading facilities teams
• Experience managing 24/7 operations in fast-paced environments with superior client relationship management skills
• Demonstrated organizational and problem-solving skills, with the ability to plan and manage within budget and time constraints
• Familiarity with building systems and ability to multitask while working without direct supervision
• Experience with CMMS systems and Microsoft Office Suite
• Strong written, verbal, and people skills with a collaborative management style
• Ability to manage third-party contractors and vendors while ensuring compliance with audit standards

Preferred qualifications

• Bachelor's degree in a related field with background in professional office environment facilities management
• Experience with strategic sourcing and contracting for maintenance and project services
• Knowledge of capital improvement project planning and familiarity with JLL tools and processes
• Experience with incident investigation and root cause analysis methodologies
• Background in employee development and performance management

Location. Onsite, Nashville, TN

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary 
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.