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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are looking for a Senior Facilities Manager for our Integrated Facility Management business line.

High-Profile Client Account

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Lead Facilities Excellence for a Premier Corporate Portfolio

Join JLL's Integrated Facilities Management team as Senior Facilities Manager on one of our most prestigious client accounts. This is your opportunity to take ownership of a high-profile office environment, lead service delivery at a senior level, and make a visible impact on how a leading organization experiences their workplace every day.

You'll work embedded within the client organization, building trusted relationships at all levels while managing budgets, driving continuous improvement, and ensuring operational excellence across the portfolio. If you're a seasoned FM professional ready to step into a strategic, client-facing leadership role, this is your chance to shine.

What You'll Do

• Strategic Site Leadership

Take full operational accountability for facility management across your assigned portfolio. Develop and implement the Building Operation Plan, ensuring every aspect of the workplace runs smoothly and efficiently while exceeding client expectations.

• Client Partnership

Serve as the primary FM point of contact for client leadership and staff. Build strong, trusted relationships through regular engagement, proactive communication, and responsive service delivery. You'll understand their needs deeply and anticipate challenges before they arise.

• Budget & Financial Management

Work with the Financial Manager to prepare and manage site budgets, ensuring financial compliance while identifying and delivering agreed cost savings. You'll control procurement, approve purchases, and ensure every pound delivers maximum value.

• Vendor & Contractor Management

Act as the primary contact for all contractors and service providers at your sites. Competitively bid contracts, manage vendor relationships, and integrate suppliers into the client culture so they deliver as an extension of your team.

• Service Delivery Excellence

Oversee maintenance, upkeep, inspections, and all hard and soft services. Ensure compliance with Health & Safety requirements, statutory obligations, and operating procedures while continuously refining service standards.

• Projects & Improvements

Identify and lead projects that enhance the value and functionality of the buildings. From refurbishments to equipment upgrades, you'll justify investments, coordinate delivery, and demonstrate measurable improvements to the client.

• Team Leadership

Manage, develop, and inspire your team of 10+ direct reports plus extended contractor personnel. Foster a collaborative culture where multifunctional teams work together seamlessly to deliver exceptional results.

• Stakeholder Management

Navigate complex stakeholder landscapes including client management at all levels, works councils, internal JLL teams, and partner companies. Your interpersonal skills and professionalism will be essential to success.

Essential Experience & Skills:

• Proven track record in facilities management across at least two different client sites
• Experience managing larger teams (10+ direct reports) with demonstrated leadership capability
• Strong client relationship management skills with ability to engage confidently at all organizational levels
• Budget ownership experience including planning, monitoring, and delivering cost efficiencies
• Excellent stakeholder management across diverse groups (client leadership, works councils, JLL teams, vendors)
• Strong interpersonal and communication skills with ability to train and guide multifunctional teams
• Refurbishment experience, particularly with older or heritage buildings
• Fluent English plus local language proficiency
• Proficient in Microsoft Office (Word, Excel) and comfortable with FM systems and technology
• Highly organized with ability to manage multiple priorities in a fast-paced environment

What Will Set You Apart:

• Strategic mindset combined with hands-on problem-solving ability
• Natural relationship builder who earns trust through reliability and proactive service
• Financial acumen with commercial awareness
• Continuous improvement mentality, always looking for better ways to deliver
• Resilience and adaptability in a dynamic, client-facing role

What You Can Expect from JLL

Total Rewards: Our comprehensive program reflects our commitment to your career ambitions, recognition, wellbeing, benefits, and competitive pay.

Career Growth: Develop your strengths through varied experiences and clear progression pathways within a global leader.

Inclusive Culture: Work somewhere people naturally collaborate, where diverse perspectives are valued, and where your contributions truly matter.

Global Platform: Access to JLL's worldwide expertise, resources, and opportunities while making an impact locally.

Apply today!

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If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.