Be the First to Apply

Job Description

A. Sales MIS & Reporting

• Prepare and publish daily, weekly and monthly Sales MIS in line with the defined reporting calendar.
• Consolidate information from relevant Sales systems and sources to prepare Target vs. Achievement, productivity, channel, territory and SKU-wise reports.
• Prepare dashboards and management reports for Sales reviews and business performance discussions.
• Track key Sales KPIs and highlight significant variances, trends and areas requiring attention.
• Ensure accuracy and completeness of reports through appropriate data validation and reconciliation before circulation.
• Support ad-hoc reporting and analysis requirements from Sales leadership and HO.

B. Commercial Operations

• Coordinate day-to-day Sales commercial activities with Sales, Finance and Commercial teams.
• Track and reconcile billing, sales transactions, schemes, deductions, credit/debit notes and other commercial transactions, as applicable.
• Maintain relevant commercial trackers and ensure timely follow-up on pending transactions.
• Coordinate resolution of discrepancies between Sales, Finance, Commercial and distributor records.
• Maintain required documentation and records for commercial transactions and audit requirements.

C. Sales Incentives & Claims

• Support the preparation and validation of Sales incentive calculations based on defined business rules and eligibility criteria.
• Coordinate with Sales and Finance for resolution of incentive-related discrepancies and employee queries.
• Track Sales claims, schemes and other Sales-related payouts and follow up for timely processing and closure.
• Maintain appropriate records and supporting documentation for incentive and claim-related activities.
• Provide required data and reports for periodic validation and review of incentive and claims processes.

D. Business Coordination & Query Resolution

• Act as a coordination point between Sales, Finance, Commercial and HO teams for routine operational requirements.
• Respond to MIS and commercial queries from Sales teams and provide timely information or coordinate with relevant stakeholders for resolution.
• Follow up with field teams and internal stakeholders for pending inputs, corrections, approvals and closures.
• Support Sales teams during monthly/periodic business reviews through timely availability of relevant reports and information.
• Maintain effective communication and follow-up to ensure closure of operational issues within defined timelines.

E. Process Management & Automation

• Ensure adherence to defined Sales MIS, commercial and reporting processes/SOPs.
• Maintain reporting calendars and ensure timely completion of recurring activities.
• Identify opportunities to reduce manual effort, improve data accuracy and automate recurring reports/processes.
• Support implementation of new reporting formats, dashboards, systems and process improvements.
• Ensure confidentiality and appropriate handling of Sales and commercial information.