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Job Description

1. Offboarding & Exit Management

• Manage end-to-end employee offboarding activities including resignations, retirements, terminations, and separations.
• Coordinate with employees, managers, HRBPs, Payroll, IT, Administration, and other stakeholders to ensure smooth exit processing.
• Track and ensure timely completion of clearance activities, asset recovery, access deactivation, exit documentation, and Full & Final Settlement requirements.
• Conduct and track exit interviews and analyze employee feedback to identify trends and improvement opportunities.
• Maintain accurate exit records and ensure compliance with established timelines and policies.
• Monitor offboarding SLAs and support process improvement initiatives.

2. Employee Lifecycle Management

• Execute employee lifecycle transactions including transfers, promotions, organizational changes, employee data updates, and other employment-related activities.
• Coordinate with HR stakeholders to ensure accurate documentation and approvals for all employee lifecycle events.
• Support Time & Absence administration and ensure timely processing of attendance and leave-related transactions across locations.
• Partner with HR Technology/HRIS teams to ensure employee records are accurately maintained within HR systems.
• Perform quality checks on employee data and support data integrity initiatives.
• Respond to employee and manager queries related to lifecycle processes and HR transactions.

3. Payroll Inputs Management

• Coordinate collection and validation of payroll inputs received from Business HR and Site HR teams.
• Review attendance data, leave records, reimbursements, deductions, incentives, and other payroll-impacting transactions.
• Perform data validation checks to ensure timely and accurate payroll processing.
• Liaise with Payroll teams to resolve discrepancies and support payroll reconciliation activities.
• Maintain strict confidentiality of employee and payroll information.
• Support payroll-related reporting and documentation requirements.

4. Compliance & Audit Support

• Ensure adherence to company policies, HR procedures, and statutory requirements related to employee lifecycle and payroll processes.
• Maintain accurate documentation and audit-ready records.
• Support internal and external audits by providing required reports, records, and supporting documents.
• Track audit observations and assist in implementing corrective actions.
• Participate in periodic process reviews and compliance checks.

5. Stakeholder Management & Reporting

• Act as a key point of contact for HR Operations-related queries and support requests.
• Collaborate with HRBPs, Payroll, HR Technology, Finance, IT, Administration, and other stakeholders.
• Prepare operational dashboards, MIS reports, and governance presentations.
• Track key operational metrics, timelines, SLAs, and process performance indicators.
• Support monthly governance reviews and stakeholder meetings.

6. Continuous Improvement

• Identify opportunities for process simplification, automation, and digitization.
• Participate in HR transformation and process improvement initiatives.
• Develop and update SOPs, process documentation, and user guides.
• Recommend process enhancements to improve efficiency, compliance, and employee experience.
• Support testing and implementation of HR system enhancements and new processes.

Qualifications

• Bachelor's Degree in Human Resources, Business Administration, Commerce, or related discipline.
• MBA/PGDM in HR preferred.

Experience

• 0-1 years of experience in HR Operations, Employee Lifecycle Management, Shared Services, Payroll Operations, or HR Administration.

Key Skills

• Employee Lifecycle Management
• Offboarding & Exit Management
• Payroll Inputs Administration
• HR Operations
• HR Shared Services
• HRIS/Workday Operations
• Employee Data Management
• Compliance & Audit Support
• Reporting & MIS
• Process Improvement
• Stakeholder Management
• Attention to Detail