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You Have a Place in Health Care — And It Starts Here! Your Next Big Move Starts Here at Banner Health!

WHY YOU'LL LOVE THIS ROLE

• Work side-by-side with Banner Health's Chief Operating Officer and Chief Clinical Officer

• Have a real seat at the table — your ideas and insights will directly influence the organization's direction

• Be part of a mission-driven team dedicated to making healthcare easier so life can be better

• Do work that is meaningful, visible, and impactful every single day

WHAT WILL YOUDO

• Partner with senior executives to drive strategic priorities and key initiatives

• Lead complex projects from start to finish with confidence and precision

• Communicate strategically across all levels of the organization

• Identify challenges and deliver smart, practical solutions

• Champion process improvements that make the organization run better

• Guide teams through change with clarity and purpose

YOU'RE A GREAT FIT IF YOU...

• Lead with confidence, credibility, and executive presence

• Build strong relationships and earn trust quickly

• Know how to get things done — even without direct authority

• Think strategically but aren't afraid to roll up your sleeves

• Thrive in fast-paced, complex environments

PERKS INCLUDE

• Comprehensive health, dental, and vision benefits

• Competitive pay with performance incentives

• Tuition reimbursement and career development

• Generous PTO and paid holidays

• Incredible growth opportunities within a top national health system

SCHEDULE:

• Monday- Friday

• 8:00am-5:00pm

LOCATION:

• Primary: Phoenix Corporate Office

• Secondary: Attending Events

POSITION SUMMARY
This position typically supports members of the system Senior Leadership Team (SLT) or direct reports of the CEO, by providing administrative services and assistance of advanced complexity, requiring significant latitude of independent judgment and discretion on a routine basis. Additionally, this position handles a variety of situations involving the administrative function of the office, which often cannot be brought to the attention of the executive.

CORE FUNCTIONS
1. Frequently handles a wide variety of situations and conflicts involving the clerical and administrative function of the office, which cannot be brought to the attention of the executive.

2. Interprets requests, takes appropriate action, evaluates level of information, and decides when the executive should be notified. In executive’s absence, directs and ensures that requests for action or information are relayed to the appropriate staff member.

3. Conserves executive’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications. Independently composes and signs correspondence for executive as needed.

4. On own initiative, composes correspondence or responds to individuals, which requires knowledge of executive’s views, philosophy, and some understanding of technical matters. May serve as the executive’s representative at meetings and express the executive’s viewpoints at such meetings.

5. May assist in preparation for board of director’s meeting, including researching and gathering information and other background materials as required. Safeguards sensitive information, ensuring privacy and security.

6. Maintains executive’s appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel plans. On own initiative, arranges for staff members to represent organization at meetings and conferences.

7. Stays informed about key business projects and deadlines to advise the executive as needed Supports projects by drafting project documentation, organizing teams, creating agendas, and capturing relevant meeting minutes and action items. Assists the executive with tracking scope, objectives, deliverables, and constraints. Prepares reports including conclusions and recommendations for solution of operational and administrative problems.

8. May hire, train, conduct performance reviews, and direct the workflow for the department staff. This includes completing projects by assigning work to clerical staff and following-up on results.

9. This position primarily focuses on the operations of the office of the Senior Leadership Team. Responsibilities extend across organizational lines, requiring extensive interaction and involvement throughout the system, as well as the community. This position interacts with SMT, board members, physicians, patients, board members, employees, as well as business and community leaders.


MINIMUM QUALIFICATIONS
Strong working knowledge of business and/or healthcare operations as normally obtained by the completion of a bachelor’s degree in business or related field.

Must possess at least four to five years of advanced administrative support experience at a progressively responsible level required, including management of projects.

Proven ability to work independently and manage multiple projects and activities simultaneously in a fast-paced environment. Must possess independent decision-making abilities, as well as considerable judgment and initiative to determine the approach or action to take in non-routine situations. Must have the ability to analyze non-routine administrative details of moderate complexity and provide for an acceptable resolution. Must have the ability to acquire and utilize a thorough knowledge of organization policies, practices, and operations and oral communication skills to perform routine administrative details, such as arranging meetings, responding to non-routine inquiries from telephone callers or visitors, and gathering background information for sensitive or confidential reports. Must have excellent oral, written, and interpersonal communication skills, as well as a high level of sophistication to effectively communicate and interact with senior executives, internal and external to the organization. Must possess the ability to convey a professional image, as well as effectively represent the executive as appropriate in his/her relationship with external customers. Must have an advanced working knowledge of personal software packages, including Microsoft Office, to perform the administrative functions described above.

PREFERRED QUALIFICATIONS

Previous clerical supervision experience preferred.

Additional related education and/or experience preferred.

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