Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

What will you contribute?

This role will be responsible for leading the development, customization and integration work required between NetSuite and other finance applications in the application stack. This role will contribute to the solution design for business requirements and the development and test support of all related deployments.

Responsibilities & Deliverables:
Your deliverables will include, but are not limited to, the following:

Daily tasks will include:

• Develop customizations in NetSuite as defined by requirements to be communicated by the team's business analysts / senior team

• Assist in troubleshooting issues encountered in NetSuite by the system’s users 

• Document system customizations 

• Assess and analyze development needed for system requirements brought forward by the team's business analysts / requested by users

• Attend project meetings as needed

• Coordinate test teams and required testing of system customizations developed

• Participate in tasks pertaining to the technical operations of NetSuite as may be needed

• Act as NetSuite Stakeholder on projects to implement other finance apps into the overall finance apps stack.

• Review and contribute to solution design in response to business requirements
  Support communication to end users via documentation or presentations.

• Participate in and lead initiatives to optimize NetSuite functional use and performance via system health checks, tooling and system reviews.

• Engage, where applicable, with our Oracle partners on enhancement development and deployment.

• Work with the NetSuite Support team to provide expertise and assistance on issue resolution and bug fix development and delivery.

Job Description Summary :

General Profile
• Requires in-depth conceptual and practical knowledge in own technical job discipline and working knowledge of other related technical job disciplines
• As a seasoned technical professional, solves a range of complex problems in a creative way, exercising judgement based on the analysis of multiple sources of information
• Works independently, receives minimal guidance
• May lead projects or project steps within a broader project – may have some accountability for capacity planning
• Roles at this level may be increasingly client facing; also acts as a resource for colleagues with less experience

Functional Knowledge
• Requires conceptual and practical expertise in own job discipline and basic knowledge of related job disciplines
• Has worked with a range of technologies, understands the differences between them, and is competent and able to use them

Business Expertise
• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
• Possesses in-depth knowledge of business domain and principles of supported product area
• Understands the product beyond the user interface

Leadership
• Acts as a resource for colleagues with less experience; may lead technical projects with manageable risks and resource requirements
• May have some accountability for capacity planning
• Typically, the first point of contact for issue escalation

Problem Solving
• Competent in using tools to analyse and validate data. Solves complex and diverse problems where analysis of data requires evaluation of identifiable factors. Demonstrates judgement in selecting methods and techniques for obtaining solutions
• Facilitates collaborative troubleshooting/works in collaboration with other areas of the business to solve problems

Impact
• Impacts a range of client, operational, project or service activities within own team and other related teams – accountable for increasing levels of risk
 

Required Experience: 5+Years

• Requires in-depth conceptual and practical knowledge in own technical job discipline and working knowledge of other related technical job disciplines
• As a seasoned technical professional, solves a range of complex problems in a creative way, exercising judgement based on the analysis of multiple sources of information
• Works independently, receives minimal guidance
• May lead projects or project steps within a broader project – may have some accountability for capacity planning
• Roles at this level may be increasingly client facing; also acts as a resource for colleagues with less experience
Requires conceptual and practical expertise in own job discipline and basic knowledge of related job disciplines
• Has worked with a range of technologies, understands the differences between them, and is competent and able to use them
Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
• Possesses in-depth knowledge of business domain and principles of supported product area
• Understands the product beyond the user interface

Solves complex and diverse problems where analysis of data requires evaluation of identifiable factors. Demonstrates judgement in selecting methods and techniques for obtaining solutions
• Facilitates collaborative troubleshooting/works in collaboration with other areas of the business to solve problems

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:

Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.

Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*

Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.

Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.

Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

*Specific benefits may vary by location.

At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.

Be unique. Be exceptional. Help us make a difference at Finastra.