Role Summary

The Senior Digital Strategist serves as a trusted strategic advisor to enterprise customers, leading complex digital transformation programs focused on customer experience, AI-native operations, personalization, content supply chain transformation, and measurable business value realization.

This role is expected to shape strategic customer direction, influence executive stakeholders, lead consulting initiatives across regions and industries, and contribute directly to consulting growth and innovation.

Key Responsibilities

Enterprise Strategy & Executive Advisory

• Lead large-scale customer transformation engagements across digital experience, personalization, analytics, content operations, and customer journey orchestration.
• Partner with executive stakeholders including CMOs, CDOs, Marketing Leaders, and Digital Transformation Heads to define strategic roadmaps and transformation priorities.
• Conduct executive workshops leveraging benchmarking, customer journey mapping, organizational assessments, value realization frameworks, and industry insights.
• Drive outcome-based consulting conversations aligned to measurable business KPIs and customer value.
• Shape strategic recommendations around operating models, governance structures, process transformation, and digital maturity.

Adobe Experience Cloud Leadership

• Demonstrate deep expertise across multiple Adobe Experience Cloud solutions and enterprise digital ecosystems.
• Advise customers on enterprise-wide adoption strategies involving:
  • Adobe Experience Platform (AEP)
  • Adobe Target
  • Adobe Customer Journey Analytics
  • Adobe Journey Optimizer (AJO)
  • Adobe Workfront
  • Adobe Experience Manager (AEM)
• Drive strategic alignment between customer business objectives and Adobe platform capabilities.
• Support development of consulting frameworks, methodologies, accelerators, and strategic assets.

AI Transformation & Innovation

• Lead AI-enabled transformation initiatives focused on personalization, automation, content intelligence, customer journey optimization, and operational efficiency.
• Influence AI readiness conversations and define scalable AI-native transformation approaches.
• Drive innovation initiatives that improve consulting scalability, delivery effectiveness, and measurable customer impact.
• Identify emerging industry trends and shape future-state customer transformation strategies.

Leadership, Mentoring & Business Growth

• Lead strategic consulting workstreams across regions, industries, and cross-functional teams.
• Mentor consultants and strategists to strengthen consulting capability and strategic thinking.
• Influence consulting growth opportunities, renewals, and executive customer relationships.
• Build trusted partnerships with customers, regional stakeholders, sales teams, and leadership organizations.
• Contribute to thought leadership initiatives, industry events, customer workshops, and innovation programs.

Preferred Qualifications

• Bachelor’s degree required; MBA strongly preferred.
• 11–12 years of experience in digital strategy, enterprise consulting, transformation programs, or customer experience initiatives.
• Proven expertise across Adobe Experience Cloud and enterprise MarTech ecosystems.
• Strong executive presence with demonstrated ability to influence senior customer stakeholders.
• Experience leading complex transformation programs and consulting initiatives.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call +1 408-536-3015. 

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.