Level: Senior Consultant

Location: Singapore

Process & Change Manager – Digital Transformation / Technology

Overview

We are seeking an experienced Process & Change Manager with a strong background in digital

transformation, data governance, and enterprise technology delivery. The ideal candidate will

drive large-scale process optimization initiatives, enhance SDLC governance, and lead crossfunctional change programs across multiple business and technology domains.

Key Responsibilities

1. Process Transformation & Governance

• Lead enterprise-wide process transformation initiatives across the Software

Development Lifecycle (SDLC) covering Agile and Waterfall models.

• Identify process inefficiencies, control gaps, and automation opportunities through endto-end process analysis.

• Standardize governance frameworks, controls, and delivery practices to improve

auditability and execution consistency.

• Ensure effective back-testing and validation of controls for sustainability.

2. Digital Delivery & Automation

• Design and implement workflow automation solutions using tools like JIRA, Excel/VBA,

and automation platforms.

• Drive efficiency improvements by reducing manual effort and cycle time across

operations.

• Support data-driven reporting and governance dashboards using BI tools.

3. Change Management & Stakeholder Engagement

• Partner with senior stakeholders (engineering leads, product owners, test managers) to

drive adoption of new processes.

• Lead change enablement initiatives, including training, communication, and

documentation.

• Facilitate cross-functional alignment across large-scale technology programs.

4. Program Delivery & Agile Execution

• Serve as Scrum Master/Product Manager in digital and data transformation programs.

• Manage SIT/UAT governance, release planning, and delivery tracking

Requirements

• Ensure program delivery aligns with business objectives and regulatory requirements.

5. Data Governance & Migration

• Define and implement data governance frameworks, including master data management

and metadata controls.

• Oversee data migration initiatives across multi-country or multi-entity systems.

• Support compliance, risk management, and data quality initiatives.

Required Skills & Qualifications

Experience

• 8–10+ years of experience in technology delivery, consulting, or digital transformation

• Proven experience in banking, financial services, or consulting environments

• Hands-on experience in SDLC processes, Agile methodologies, and program delivery

Core Competencies

• Process improvement & enterprise transformation

• Agile (Scrum/Kanban) and program delivery

• Stakeholder & change management

• Data governance and migration

• Risk, compliance, and control frameworks

Technical Skills

• Data tools: SQL, Oracle, Postgres

• Analytics: Power BI, Tableau, Alteryx

• Delivery tools: JIRA, Confluence, ServiceNow

• Automation: VBA, APIs, workflow tools

• Knowledge of cloud/data platforms and reporting tools

We offer great opportunities within a dynamically growing consultancy. At Infosys Consulting you

will discover a truly global culture, highly dedicated and motivated colleagues, a co-operative

work environment and enriching training opportunities