About this role:

Wells Fargo is seeking a Senior Commercial Lending Servicing Representative to manage commercial lending transactions from receipt through completion. In this role, you will apply your expertise in loan operations, documentation review, risk management, and stakeholder collaboration to deliver accurate, timely outcomes while supporting operational excellence and effective controls.

In this role, you will:

• Service commercial real estate loans, including construction, problem, and applicable agency loans.
• Serve as a primary servicing contact for assigned loans, providing direct support to internal and external customers and resolving moderately complex servicing inquiries.
• Review and interpret moderately complex loan servicing documentation and accurately book and fund new loans, modifications, and related transactions.
• Research customer and servicing issues, determine appropriate actions within established procedures, and escalate matters outside established authority.
• Monitor collateral requirements, prepare payoff letters and collateral releases, perform customer research and billing activities, and obtain and monitor required insurance coverage.
• Perform moderately complex to complex administrative, transactional, and customer support activities while ensuring accuracy, timely completion, and adherence to established controls.
• Perform quality reviews and identify errors, documentation gaps, or control issues, escalating concerns when appropriate.
• Provide process guidance and support to less-experienced loan administrators, including interpretation of procedures and servicing requirements.
• Collaborate with peers, colleagues, managers, and internal partners to resolve issues and achieve servicing and customer objectives.
• Identify and recommend process, procedure, or control improvements that support operational effectiveness and customer service.
• Exercise independent judgment within established procedures while applying a thorough understanding of applicable policies, processes, controls, and compliance requirements.

Required Qualifications:

• 2+ years of Commercial Loan Servicing support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Experience with loan syndication and loan servicing, including processing and supporting lending transactions.
• Experience with loan trade settlements, including transaction validation and reconciliation.
• Hands-on experience using Loan IQ for loan servicing or transaction processing.

Desired Qualifications:

• Experience with Agency and Member loan processes and commercial real estate lending activities.
• Experience reviewing credit agreements, amendments, assignment documents, and servicing notices.
• Knowledge of loan funding, payments, interest, fees, rollovers, repricing, and maturity events.
• Experience with transaction quality reviews, maker-checker controls, and exception resolution.
• Knowledge of collateral documentation, payoff processing, lien releases, and insurance monitoring.
• Understanding of operational risk, documentation standards, controls, approval requirements, and audit readiness.
• Ability to manage multiple priorities and communicate effectively with business partners, customers, lenders, and member banks.

Job Expectations:

• Ability to work in a US shift to support business and operational needs.
• Ability to work in a hybrid work model.
• Flexibility to adjust schedules based on business and operational requirements.
• Ability to collaborate effectively with colleagues and business partners across teams and locations.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

c. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.