Our European Business Support Center (EBSC) is seeking candidates for the following position based in the Warsaw office: 

Automation Specialist 

In this position, you will be responsible for developing and implementing end-to-end process improvements, leveraging RPA (Blue Prism), and/or other automation tools/languages. You will work closely with the business to gather requirements and drive the design, development, testing, and implementation of automation solutions. 

We will count on you to: 

• Collaborate with cross-functional teams to understand end-to-end processes and identify opportunities for optimization 

• Analyze existing processes and identify bottlenecks and inefficiencies, proposing solutions for streamlining and automation 

• Work closely with stakeholders to gather requirements and ensure that automation solutions align with business objectives 

• Develop and implement end-to-end process improvements, leveraging VBA, RPA, Python, Alteryx and/or Microsoft Access 

• Drive solution testing and provide support during User Acceptance Testing, ensuring processes are fully tested before deployment 

What you need to have: 

• Proven experience with RPA (Blue Prism) 

• Experience in process mapping, process reengineering, and end-to-end process improvement 

• Ability to analyze and evaluate existing processes, identifying bottlenecks and inefficiencies, and proposing solutions for improvement 

• Continuous improvement mindset focused on driving efficiency and effectiveness through automation and process improvement 

• Strong communication skills 

• Excellent spoken and written English (C1 level) 

What makes you stand out: 

• Experience with multiple automation tools/languages 

• Knowledge of data exchange via REST API 

• Lean Six Sigma certification or experience 

• Experience in the insurance sector or shared service sector 

Why join our team: 

• We help you be your best through professional development opportunities, interesting work and supportive leaders 

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities. 

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.