ABOUT THE ROLE:

As a Safety Operations Senior Analyst, you will contribute to SpaceXAI's mission by training and refining Grok to enforce our terms of service and support functions. Your work will directly impact the safety of our products, X, and Grok, by minimizing existential risks, enforcing SpaceXAI's rules, and promoting responsible development, helping to prevent illegal and harmful content.

RESPONSIBILITIES:

• Monitor and take action on content and behavior that goes against our terms of service, escalating as needed.
• Processing appeals, auditing automations, and properly labeling use cases in the system.
• Provide labels, annotations, and inputs on projects involving safety protocols, risk scenarios, and policy compliance.
• Support the delivery of high-quality curated data that reinforces SpaceXAI's rules and ethical alignment.
• Collaborate with team members to provide feedback on  tasks that improve AI's defenses to detect illegal and unethical behavior, as well as align Grok with our rules enforcement. 

BASIC QUALIFICATIONS:

• Expertise in improving Large Language Models (LLMs) to maximize efficiencies in enforcement and support and ability to propose solutions to increase security and safety of our platform.
• Proven experience in online safety and reducing harm to protect our users and preserve Free Speech in the global public square. 
• Ability to interpret and apply SpaceXAI safety policies effectively.
• Proficiency in analyzing complex scenarios, with strong skills in ethical reasoning and risk assessment.
• Strong ability to utilize resources, guidelines, and frameworks for accurate safety-focused actions and escalations.
• Strong communication, interpersonal, analytical, and ethical decision-making skills.
• Commitment to continuous improvement of processes to prioritize safety and risk mitigation.
• Expertise in data analysis to identify emerging abuse vectors, uncover opportunities for operational efficiencies, and design automations that strengthen enforcement effectiveness and platform safety.

PREFERRED SKILLS AND EXPERIENCE:

• Experience working in a Trust and Safety for a social media company, leveraging AI or other automation tools.
• Expertise in red-teaming and adversarial testing of Large Language Models to proactively identify novel abuse vectors, jailbreaks, and safety failure modes, with a proven ability to translate findings into concrete improvements for enforcement systems and platform robustness.

This role may involve exposure to sensitive or graphic content, including vulgar language, violent threats, pornography, and other graphic images. 

COMPENSATION AND BENEFITS:

Base salary is just one part of our total rewards package at SpaceXAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.