Job Title

Job Description

Job Purpose: The Senior Accounts Payable Processor is responsible for delivering high-quality, accurate, and timely processing of invoices, expenses, and payments within the Procure-to-Pay (P2P) lifecycle. The role operates within a strong financial control framework, ensuring compliance with internal policies and regulatory requirements, while supporting process efficiency, issue resolution, and continuous improvement across AP operations.

Key Responsibilities

• Accounts Payable Processing
  • Process supplier invoices and employee expenses accurately and in line with service level agreements
  • Perform detailed validation, coding, and matching (3-way where applicable)
  • Ensure compliance with company policies, approval matrices, and payment controls
  • Handle both PO-backed and non-PO invoices
• Invoice and Expenses Controls
  • Validate invoice data, tax treatment, and supporting documentation
  • Identify and resolve discrepancies and duplicates
  • Ensure accurate expense auditing and policy compliance
  • Identify exceptions, duplicate claims, and potential fraud
• Supplier and Vendor Master Support:
  • Support supplier onboarding
  • Maintain vendor master data
  • Validate supplier data and bank detail changes
  • Perform independent verification of banking information
  • Ensure compliance with control requirements
• Payment Processing:
  • Prepare and process scheduled payment runs
  • Process BACS, urgent, and international wire payments
  • Process employee expense payments
  • Ensure accuracy, completeness, and timely execution
• Reconciliations and AP Accounting:
  • Perform supplier statement reconciliations
  • Complete ledger reviews and support control account reconciliations
  • Prepare or support accruals and prepayments
  • Support other month-end close activities as required
• Tax and Compliance Checks:
  • Apply relevant VAT checks
  • Apply relevant GST and withholding tax checks
  • Complete invoice compliance checks
  • Ensure transactions are processed in line with internal and external requirements
• Query Resolution:
  • Investigate and resolve supplier queries promptly
  • Respond to internal stakeholder queries in a timely and professional manner
  • Provide high-quality service and clear communication
  • Escalate issues where appropriate
• Controls and Risk Management:
  • Follow and support internal controls designed to prevent duplicate payments, errors, fraud, and non-compliance
  • Adhere to internal controls to minimise risk and errors
  • Maintain audit-ready documentation
  • Identify issues or control gaps and escalate as appropriate
  • Support a strong financial control environment across AP operations
• Reporting and KPIs:
  • Prepare AP KPIs and operational metrics
  • Perform aged items analysis
  • Support service monitoring and control oversight
  • Provide reporting insights to support effective AP operations
• Systems and Process Improvement:
  • Support process improvements to enhance efficiency and service delivery
  • Contribute to system enhancements and user acceptance testing activities
  • Support user adoption of new processes and systems
  • Promote continuous improvement across AP operations and controls
• Additional Support:
  • Provide support on other ad-hoc finance or AP-related activities as required
  • Assist the wider finance team during peak periods or business priorities
  • Contribute flexibly to support operational continuity and team objectives
• Collaboration and Support
  • Work closely with procurement, Treasury, and wider business teams to resolve issues.
  • Provide guidance and support to junior AP team members where required
  • Support knowledge sharing and cross-training within the team

Skills, Experience and Qualifications

• Proven experience in accounts payable, finance operations, or shared services, ideally within a high-volume or complex environment.
• Strong knowledge of procure-to-pay processes, invoice processing, supplier reconciliations, expense management, and payment operations.
• Experience using finance or ERP systems such as SAP, Oracle, or similar platforms.
• Good understanding of AP controls, audit requirements, and financial compliance standards.
• Knowledge of VAT, GST, invoice compliance requirements, and supplier onboarding controls.
• Experience preparing reconciliations, journals, accruals, and month-end support activities.
• Strong analytical and organisational skills with good attention to detail and accuracy.
• Proficiency in Microsoft Excel.
• Strong communication and stakeholder management skills.
• Ability to manage competing priorities and maintain service quality under pressure.
• Proven ability to collaborate effectively with stakeholders.
• Relevant qualification or equivalent practical experience preferred.

Key Performance Indicators (KPIs)

• Invoice processing turnaround time measured against agreed service levels.
• First-time processing accuracy for invoices and expenses.
• Number and value of duplicate, rejected, or erroneous payments.
• On-time completion of payment runs and supplier reimbursements.
• Supplier statement and reconciliation completion rates.
• Volume of aged invoices or unresolved AP items.
• Month-end tasks completed accurately and within timetable.
• Supplier and stakeholder query resolution time.
• Compliance with AP controls, tax checks, and audit requirements.
• Contribution to process improvements, testing, or system enhancements.
• Demonstration of strong collaboration with Procurement and Treasury.

Core Competencies

• Attention to detail and accuracy
• Problem-solving and sound judgement
• Strong organisational skills
• Stakeholder service and communication
• Risk awareness and control focus
• Continuous improvement mindset
• Collaboration and team support
• Accountability and ownership

Working For Pacific Life Re

Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.

Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities.

Benefits

Leave

• 23 days of annual leave with option to buy/sell more days

• Adoption and fertility leave 

• Generous enhanced parental leave  

Healthcare

• Comprehensive private insurance coverage for employee and dependents

• Group Term Life Insurance coverage of 5x basic annual salary, Group Accelerated CI of 1x annual basic salary and Group Accidental Death & Dismemberment of 3x annual basic salary 

• Optical & Dental benefits 

• Additional flexi benefits

Wellness

• Access to Employee Assistance Program 

• Time off for volunteering 

• Charitable matching of employee donations

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.



As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

Pacific Life Re Values

Please click here to view our company values