[What the role is]

[What you will be working on]

As Assistant Manager/Deputy Manager, you will:

1. Manage academic administration processes for diploma programmes, including timetable planning, class scheduling, lecturer loading, academic records management and resource coordination.

2. Coordinate examination and assessment operations, including invigilator rostering, Board of Examiners (BOE) administration, records management and archiving of assessment documents.

3. Maintain academic administration databases, records and documentation to ensure accuracy and compliance with institutional requirements.

4. Maintain and manage School SharePoint sites and digital platforms related to academic administration and operational processes.

5. Support procurement activities, including Small Value Purchases (SVP), quotation sourcing, purchase documentation, and procurement records management in accordance with procurement guidelines.

6. Organise meetings, prepare reports, track action items and record meeting minutes.

7. Coordinate and support school-level events and activities, including planning, logistics coordination, stakeholder engagement and related administrative requirements.

8. Support process improvement, automation and digitalisation initiatives to enhance operational efficiency.

9. Be assigned additional duties/projects as assigned by your reporting officer.

[What we are looking for]

1. Preferably 3-5 years of relevant working experience in academic administration, programme administration, operations or a related field.

2. Strong organisational and administrative skills, with the ability to manage multiple workstreams and priorities concurrently.

3. Able to work independently while contributing effectively in a collaborative team environment, with a willingness to support shared responsibilities and cross-functional projects.

4. Possess strong communication and interpersonal skills, both written and verbal.

5. Proficient in Microsoft Office applications, particularly Excel, Word and PowerPoint, and familiar with SharePoint or other AI or digital collaboration platforms.

6. Meticulous and detail-oriented, particularly when handling academic records, scheduling matters and procurement documentation.

7. Able to work within tight timelines and manage competing priorities in a dynamic environment.

8. Strong analytical and problem-solving skills, with an aptitude for process improvement, digitalisation and continuous learning.

9. Experience in academic administration, timetabling, examinations administration or educational operations will be an advantage.

10. Familiarity with procurement processes, vendor management and Workday will be an added advantage.