Job Description

What is a Salesperson?

Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives.  The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge.  The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes.  Position can be part time or full time. Fleet safety certification preferred.

Primary Responsibilities

• Provide excellent selling experience for DIY customer visits and phone calls
• Achieve personal sales goal and help store achieve its sales goals
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards
• Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.

Secondary Responsibilities

• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• General stocking including truck stocking and back stock
• Safely deliver parts to customers  as needed

Success Factors

• Basic driving and navigation ability
• Ability to use delivery board system
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY service

Essential Job Skills Necessary for Success as a Salesperson

• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Salesperson up for Success 

• 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences

Physical Demands 

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

STORE DRIVER

Are you looking for an opportunity to incorporate your passion for cars and your passion for providing best in class customer service?   If so, this may be exactly what you’re looking for.  At CARQUEST, we strive to be the best parts provider in the automotive after-market industry.  We’re owned by Advance Auto Parts and we are the largest after-market auto parts provider in North America. 

We are looking for positive, goal-driven, automotive enthusiasts to join our collaborative team in our Store Driver position who are dedicated to building authentic relationships with our customers.

What we have to offer:

• Opportunity to work for the largest after-market auto parts provider in North America
• Visibility to career growth opportunities across the entire Advance Auto Parts organization
• Access to a robust online training system for personal or leadership development
• A rewarding organizational culture through our Team Member recognition program and team lunches
• Employee discounts on auto parts, tools and equipment
• Group employee benefits including health, Dental, Vision, Life Insurance, AD&D  after 3 months
• Financial benefits including group RRSP with employer contribution and discounted Employee Stock Purchase plans for all permanent Team Members

About the Position:

This is an entry-level store position supporting the delivery of auto parts to our valued commercial customers while also assisting with task and inventory processes in the store. 

Our Store Drivers are responsible for:

• Safely delivering auto parts to our valued commercial CARQUEST customers
• Picking and staging parts for customer orders
• Picking up returns and cores
• Dropping off weekly and monthly store sales flyers
• Daily collection of credit accounts
• Other related tasks including maintaining store cleanliness and general store and truck stocking

What you bring to the team:

• Full valid driver’s license - You have your full driver’s license, maintain a clean driving record and have strong  driving and navigation ability
• The ability to lift up to 50 lbs
• Attention to detail – ability pay close attention to detail, read invoices, understand instructions and correctly pick parts.
• You are passionate about customer service – It is in your nature to continuously provide exceptional customer service and you’re driven to build long-lasting relationships with customers, peers, management, etc.
• You are a team player – You are dedicated to contributing to a collaborative team with a positive and friendly attitude and contribute to a safe work environment
• You are interested in the automotive industry – and are ready to learn about auto parts and POS
• You are reliable – You are a self-starter who is dependable in completing tasks and is responsible with store vehicles and equipment

Physical Demands:  The details described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be driving, walking, lifting or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment: The details described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside or driving in a store vehicle.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, and basis of disability or any other federal, provincial or local protected class.

Compensation Range

The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).

Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting:

Advance Auto Parts-Home

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