To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

As the Sales Strategy & Operations Manager, you will serve as the primary sales strategy business partner to sales leadership. You will own the annual planning process and the operational rhythm of the business, translating complex data into clear narratives that drive revenue growth. In this role, you will lead Go-To-Market (GTM) strategy, territory planning, and account segmentation to ensure coverage models are optimized for peak productivity. You will conduct deep-dive data analyses to uncover patterns, identify performance gaps, and collaborate directly with First-Line and Second-Line Sales Leaders.

Your Impact
Strategic Advisory: Serve as a trusted advisor to sales managers and executive leadership, steering weekly, monthly, and quarterly business rhythms with data-led insights.

Objective Decision-Making: Deliver actionable analytics that highlight key growth patterns, address performance gaps, and foster objective, data-backed strategic conversations.

Cross-Functional Collaboration: Partner with Sales Leadership, Strategy Business Partners, Finance, Employee Success, Renewals, and Sales Programs to build and maintain a seamless business management system.

Contribute directly to scalable business growth in a fast-paced, highly collaborative culture.

Key Responsibilities
- Strategic Planning & Cadence: Own and execute the end-to-end planning process, forecasting cadence, pipeline reviews, and account planning strategy for your assigned segment.

- Analytics & Actionable Insights: Turn complex operational data into actionable business intelligence. Identify top-performing levers, performance gaps, and early blind spots to address issues proactively.

- AI & Automation Champion: Lead AI initiatives across the strategy organization by identifying, automating, and optimizing repetitive workflows and operational use cases.

- Self-Service & Dashboard Enablement: Deepen leadership's engagement with existing Business Intelligence (BI) platforms and dashboards, enabling sales leaders to run their business self-sufficiently using centralized data.

- KPI Standardization: Proactively engage cross-functional stakeholders to define, formalize, and align on standardized success metrics, KPIs, and single-source-of-truth reporting platforms.

- Business Performance Reviews: Track progress against operational priorities and co-own Business Reviews, Quarterly Business Reviews (QBRs), and annual planning cycles.

Required Experience & Qualifications
- Experience: 7+ years of hands-on experience in data analytics, business insights, and sales strategy/planning—preferably within an enterprise software or SaaS organization.

- Deep knowledge of Sales Strategy, GTM execution, bookings metrics, pipeline analytics, consumption
- Demonstrated, hands-on experience with CRM systems (e.g., Salesforce), Tableau, AI workflow automation tools, and modern business intelligence platforms.
- Proven ability to deep dive and translate large, sophisticated business datasets into clear executive narratives and strategic recommendations. Exceptional presentation and storytelling abilities using Google Slides, PowerPoint, or executive presentation tools.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.