Sales

• Solicit and promote sales of PF and PF-i products.

• Achieve individual sales targets and contribute to overall group performance targets.

• Prepare and proactively execute sales plans for prospective customers using internal marketing support and self-generated leads.

• Cross-sell other retail banking products such as ASB, credit cards, and related offerings.

Customer Service

• Deliver a high standard of customer experience in line with the Bank’s service quality standards.

Compliance

• Adhere strictly to the Bank’s policies, procedures, and regulatory requirements.

• Safeguard and uphold the image and brand reputation of the Bank.

Operations

• Ensure the physical sales centre or sales hub is well maintained in accordance with the Bank’s quality and operational standards.

Job Requirements:

• Bachelor’s Degree or Diploma in any field (minimum CGPA 2.8).

• Minimum 1–2 years of experience in sales (banking sales experience preferred).

• Highly motivated, results-driven, self-initiated, and able to work with minimal supervision.

• Comfortable engaging with customers, passionate about sales, and accountable for delivering results.

• Strong selling, persuasion, and negotiation skills.

• Strong interpersonal skills with a service-oriented mindset.

• Demonstrates initiative, perseverance, and passion in a fast-paced and demanding environment.

• Ability to relate to and connect with the local community.

• Good written and verbal communication skills (local dialect proficiency is an advantage).

• Basic understanding of sales operations and banking products.

• Basic computer proficiency.