Job Description

Job Description Key Responsibilities – Robotic Process Automation (RPA) Development:

WHAT YOU’LL CHAMPION:

• RPA Developer designs and develops new processes and enhancements using core workflow principles within the RPA technology.
• Analyse new process automation candidates, quickly assessing the feasibility and accurately estimate development effort.
• Apply RPA workflow design best practices when developing or maintaining workflows
• Apply agile practices and principles to maximise business value and continuously improve the delivery of the right customer outcomes.
• Review workflows developed by other RPA Developers to ensure compliance with internal control/security / audit requirements
• Provide maintenance to production workflows by ensuring second level support for workflow incidents; investigate reported errors, agree on error severity and propose resolution.
• For workflow support tasks, respect SLAs agreed with business for workflow downtime.
• Report issues to third level support (RPA vendor) if incidents cannot be solved by the internal team; ensure development fix, unit testing, and production deployment preparation.
• Configure enhancements /change requests to already automated processes.
• Work within project planning constraints, communicating any identified project risks and issues to the RPA manager accordingly.
• Work collaboratively with Business Analysts and Product Owners during test phases and UAT to test, debug and overcome issues.

WHO YOU ARE:

• Minimum Bachelor's Degree in IT/ Computer Science, Engineering, Mathematics, Science & Technology or relevant qualification focusing on programming or application development.
• Minimum intermediate knowledge of Python and SQL. • Qualification in process improvement and process analysis i.e. LEAN, Six Sigma is an added advantage.
• Project and change management experience, preferably involving IT implementations and UAT management.
• Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Business ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution
• Strong written and verbal communication skills; ability to communicate technical and business information effectively to both technical and non-technical people.
• A good team player collaborates well in cross-functional teams.
• Experience with developing and implementing automated RPA processes as a certified developer, or openness towards learning new technologies. We are all different - one talent to another - that is how we rely on our differences.

WHAT YOU’LL ENJOY:

• Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.
• Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities. 
• Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.
• Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners. 
• A unique Allstar culture like no other

OUR HIRING PROCESS:

• Application received
• Candidate screening
• Interview(s) and assessment(s)
• Background check and/or other assessments
• Offer and negotiation
  

At AirAsia, you will be treated fairly and given all chances to be the best. We committed to creating a diverse work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.