RN Manager- Day Shift | Raleigh Oaks Behavioral Health | Garner, North Carolina

About the Job:

The Nurse Manager assists the DON/CNO with directing, planning, coordinating, monitoring, and supervising the effective and efficient operations of nursing in the delivery of behavioral health care to all patients. Responsible for the clinical management of the milieu, coordination of patient care and staffing according to predetermined guidelines, monitoring and functioning within budget, supervision of staff, and maintenance of regulatory standards in a manner that ensures the delivery of quality care in a safe and cost-effective manner.

Roles and Responsibilities:

ESSENTIAL FUNCTIONS:

• Collaborates with interdisciplinary treatment teams, other departments, and administration to ensure that all patients’ physical, biopsychosocial, age, developmental and cultural needs are met and when they are not met, acknowledges and works to resolve the issue.
• Monitors nursing practices and activities to assure quality patient care.  Communicates expectations of patient care to staff.   Manages the activities of staff, coordinating safe and appropriate care between departments and disciplines.
• Identifies and prioritizes issues of importance, including those priority issues as set by leadership.  Collaborates with department leaders and corporate leaders, as needed.
• Communicates instructions, expectations and timelines clearly and concisely.
• Monitors time schedules to determine adequate staff and skill levels. Assures presence of adequate staff on all shifts according to staffing guidelines.
• Manages staff scheduling and maintains an updated plan for contingency staffing.
• Maintains accountability expectations for staff in all areas of job performance. 
• Engages staff in quality and safety basics to ensure sustained, measurable compliance. 
• Identifies staff educational needs and ensures they are addressed with education programs that are attended by staff. 
• Holds staff accountable for non-compliance and patient safety concerns, as well as attendance, following policies, behavior, and adherence to code of conduct. 
• Evaluates staff performance, initiates recommendations for hiring, promotion, suspension, and termination of staff. Utilizes the progressive disciplinary process as necessary.
• Performs administrative or managerial functions such as planning and monitoring budgets and authorizing expenditures within budgetary guidelines.
• Monitors Performance Improvement initiatives and reports information to the Nursing Executive and Director of Quality and Risk Management.
• Anticipates and effectively manages changes in census and acuity and allocates nursing resources based on measurement of patient acuity/care needed.
• Provides consultations and expertise in the delivery of care to the patient.  Serves as a clinical and service resource to staff.  Models expectations related to customer service and demonstrates a sense of urgency related to the importance of patient safety.
• Identifies the educational needs of staff, develops and conducts educational or training programs.
• Assists with the development and implementation of department policies and procedures.
• Addresses employee performance issues at the time noticed and assists with any follow-up as necessary.
• Facilitates groups, if necessary.
• Prepares reports to inform management of the status and implementation of programs, services, and quality initiatives of the unit.
• May work a shift on a specific unit when all other efforts in filling the shift with other staff has been exhausted.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Graduation from an approved/accredited school of nursing, BSN preferred. 
• Three or more years’ experience as an RN required.
• Two or more years’ experience in behavioral health is required.
• Experience working with psychiatric inpatient treatment services for children, adolescents, adults, chemically dependent and/or dually diagnosed patients.
• Experience with medication teaching, management of the therapeutic milieu and providing mandatory and voluntary in-service training.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Valid current RN license from the state or from a compact state, where applicable.
• Certified in Psychiatric Nursing preferred.
• CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility requirements.

WORK LOCATION:

This position is onsite at the facility and is not a remote position.

SUPERVISORY REQUIREMENTS:

One or more years’ leadership or management experience required. 

Why Raleigh Oaks Behavioral Health?Raleigh Oaks Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Raleigh Oaks Behavioral Health is an EOE.

Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.