Job Description:

The Complex Discharge Planner plays a vital role in managing patient flow from Concord Medical Center (CMC) and Walnut Creek Medical Center (WCMC) to post-acute care settings, including Skilled Nursing Facilities (SNFs), Residential Care Facilities for the Elderly (RCFEs), board-and-care homes, and other lower levels of care. This position supports system-wide efforts to reduce hospital length of stay by ensuring timely transitions, leasing post-acute beds when needed, and helping patients access benefits and resources that support safe discharge and long-term success. The RN also plays a key role in ensuring that patients receive the right care, at the right time and place. The Complex Discharge Plannerhas a relentless focus on excess day reduction and care transitions when patients do not require general acute care. This role is utilized for community members who require a higher level of case management than typical post-acute services, helping to manage demand across the care continuum.

Education

• Bachelor of Science in Nursing (BSN) - Required

Experience

• At least 3 years of clinical experience in acute care, with 1 or more years in case management, discharge planning, or post-acute care coordination (Skilled nursing, Residential Care or Payor, etc.)
• Prior experience with leased bed programs, patient throughput management, letters of agreement, or transitional care coordination - Preferred
• Experience working with diverse and underserved patient populations - Preferred

Certifications

• RN Registered Nursing - California Board of Nursing - Required
• BLS Basic Life Support - American Heart Association - Required
• Case Management Certification (CCM, ACM, or similar) - Preferred

Knowledge, Skills, and Abilities

• In-depth understanding of post-acute care services, hospital discharge processes, Medi-Cal and other benefit programs.
• Excellent communication, critical thinking, financial analysis, time management and continuous improvement skills. Ability to build strong relationships with physicians, interdisciplinary teams, patients, families, and community partners.
• Proficiency in Epic Electronic Health Record required. 

This position is assigned to support operations across the Concord Medical Center (CMC) and Walnut Creek Medical Center (WCMC).

Work Shift:

08.0 - 08:30 - 17:00 No Waive (United States of America)

Pay Range:

$96.12 - $129.76

Hourly

Scheduled Weekly Hours:

40