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**Applicants must reside within 30 minutes of Cleveland Clinic Mercy Hospital in Canton, OH

Join Cleveland Clinic Mercy Hospital and experience world-class healthcare at its best. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

Our team is looking to add a Clinical Navigator to work with patients. You will facilitate communication among nursing staff, physicians, and all members of the multi-disciplinary team and assist patients in accessing necessary treatment and services and may provide support after discharge. 

This is a remote role that will require occasional in-person meetings. On-site orientation will be 6-12 weeks in-person. A caregiver in this position will work 8:00am to 4:30pm with no weekends, holidays or on-call required.

A caregiver who excels in this role will:  

• Review surgical, diagnostic, and interventional procedures and provides overview of expectations for outcomes. 

• Prepare families for a realistic initial visit post procedure. 

• Review appropriate rehabilitation programs.  

• Conduct rounds on designated patients daily and determines status based on nursing expertise and assessment. 

• Solicit patient concerns, demonstrate responsiveness and respect, communicate plan of care to patient and family as appropriate. 

• Assist patients and families with financial and administrative issues (e.g., FMLA paperwork, advanced directives, Medicaid, Social Security, etc.) by referring to appropriate resources. 

• Follow-up on phone calls as indicated upon discharge. 

• Collaborate with support services (Global Patient Services, Medical Concierge, Pastoral Care, Care Management, Healing Services, Mended Hearts) to coordinate care and maintain communication. 

• Facilitate transfers as needed. 

Minimum qualifications for the ideal future caregiver include:  

• Must live within 30 minutes of Cleveland Clinic Mercy Hospital
• Graduate of an approved school of nursing
• Current state licensure as a Registered Nurse (RN)
• Basic Life Support (BLS) Certification through the American Heart Association (AHA) Or the American Red Cross 

• Three years of RN experience
• At least 2 years of OB experience

Preferred qualifications for the ideal future caregiver include:  

• Bachelor of Science in Nursing
• Bilingual in English and Spanish and/or Quiche

Physical Requirements:

• Requires full range of motion, manual and finger dexterity and hand-eye coordination.
• Requires standing and walking for extensive periods of time.
• Requires corrected hearing and vision to normal range.
• Requires some exposure to communicable disease of bodily fluids.
• Sedentary Work -; Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required. 

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.