Job Title: Returns Operative

Location: Derby
Salary: £13.54 per hour
Shift Pattern: 40 hours per week, rotating shifts 06:00 - 14:00 and 12:00 - 20:00

Overview

We are seeking a Returns Operative to join a busy warehouse operation in Derby. This role is responsible for accurately checking, processing, and handling returned stock while ensuring full compliance with quality, safety, and regulatory standards. You will play a key role in maintaining inventory accuracy, processing returned products, and ensuring stock is safely transferred to the correct warehouse locations.

Key Responsibilities

• Inspect and verify returned stock against return documentation for accuracy and quality.

• Process returns in line with company procedures and Standard Operating Procedures (SOPs).

• Complete all receiving paperwork and inventory documentation accurately.

• Tag, transfer, and move returned stock to designated warehouse locations.

• Load and unload transfer trailers as required.

• Undertake returns-related FMD activities in accordance with procedures.

• Maintain accurate records and update operational systems where required.

• Identify and report stock discrepancies, damages, or operational abnormalities to the Returns Supervisor.

• Complete weekly validation checks and support inventory accuracy initiatives.

• Maintain high standards of housekeeping throughout the returns area.

• Support continuous improvement initiatives across warehouse operations.

• Ensure compliance with Health & Safety policies, MHRA, GDP, and GMP standards.

• Operate warehouse equipment only where appropriate training has been completed.

• Carry out additional duties and reasonable requests as directed by management.

What You'll Be Doing

As a Returns Operative, you'll play a key role in ensuring returned products are processed accurately and efficiently. You'll help maintain stock integrity, support warehouse operations, and contribute to a safe and compliant working environment.

Requirements

• Previous warehouse, logistics, distribution, or inventory experience.

• Understanding of warehouse processes and stock handling procedures.

• Good attention to detail and accuracy.

• Basic PC and numerical skills.

• Ability to work effectively in a fast-paced environment.

• Strong communication and teamwork skills.

Desirable

• Experience within a regulated warehouse, pharmaceutical, or healthcare environment.

• Knowledge of GDP, GMP, or MHRA standards.

• CSCP qualification or equivalent.

Skills & Competencies

• Strong organisational skills.

• Good communication skills.

• Attention to detail.

• Ability to work independently and as part of a team.

• Commitment to quality, safety, and compliance standards.