FreedUp is seeking a detail-oriented, discretion-first Operations & Contracts Support Specialist to support the founder of a boutique privacy consulting firm. This is not a classic calendar-and-inbox EA role — the founder manages her own schedule and email closely. Instead, this role is built around the operational and semi-legal busywork that pulls focus from client work: contracts and proposals, invoicing, vendor onboarding, and light HR/payroll administration.

This role suits someone who is comfortable with paralegal-style document work (redlining, SOWs, MSAs), enjoys process and precision, and can be trusted with sensitive client and financial information.

Location: Fully Remote (Brazil, Mexico, or Colombia)
Job Type: Full-Time
Salary: $1,000 - $1,700 per month (based on experience)

Requirements

• 3+ years supporting a founder, attorney, or professional services firm in an operations, paralegal, or EA capacity
• Experience with contract lifecycle basics — MSAs, SOWs, redlines, tracking/storage — even if not formally legal-trained
• Comfort with invoicing/AP tools (e.g., Ramp) and vendor onboarding (W9s, etc.)
• Exposure to payroll/PEO administration a plus
• Familiarity with HubSpot, ClickUp, Notion, or similar CRM/marketing tools
• High discretion with confidential client and financial information — this firm works with enterprise clients on privacy/compliance matters
• Excellent written English and strong attention to small details (this founder is exacting about precision)
  

Key Responsibilities

• Contracts & Proposals
• Turn approved proposals into SOWs and manage the MSA process
• Track and manage redlines back-and-forth with clients; maintain organized contract records
• Invoicing & Vendor Management
• Own the (semi-automated) invoice process end-to-end
• Manage vendor onboarding in Ramp, including W9 collection (~7–8 vendors/month)
• HR & Payroll Administration
• Handle recurring PEO tasks (payroll processing clicks, new-hire/contractor paperwork, benefits admin)
• Coordinate small team touchpoints — security trainings, birthdays, onboarding welcomes
• Support 6 employees and 4–6 contractors
• Marketing & Client Onboarding Support
• Assist with HubSpot admin tasks
• Manage client onboarding forms and related paperwork
• Nice to Have
• Background touching legal/paralegal work, even informally
• Experience supporting a founder at a professional services or consulting firm
• Comfort learning firm-specific SOPs and Claude-based workflow skills

Benefits

• International experience
• Opportunity to work remotely from anywhere
• Supportive and collaborative team environment
• Learning and development opportunities
• Potential Performance Bonuses
• PTO
• HMO after 3 months