Position Summary

To support the various departments under the Patient Access Center (Inpatient, Outpatient, Same Day Services, Wound Care, Infusion, Labor & Delivery and Emergency Department by providing a variety of tasks such as: reception, pre-registration, registration, cash collection, admitting, patient/department support, materials/inventory management, patient education, and unit specific tasks.

Education

High school diploma or equivalent. Associates Degree preferred. Completion of formal business/medical training preferred. Completion of Registration training program required. Certified Healthcare Access Associate (CHAA) certification preferred.

Experience

Healthcare related experience. Computer Experience and knowledge of windows environment. Previous customer service experience required. Medical office experience required. Medical terminology preferred.

Skills

Effective communication and writing skills, ability to articulate and use proper spelling and grammar. Effective interpersonal skills to work with co-workers and other staff members. Effective critical thinking skills, i.e., analytical, problem-solving, decision making, prioritizing, time management, etc. Ability to pay attention to details, often changing from one task to another without loss of efficiency or composure. Ability to read, write, speak, and understand English. Typing/Keyboarding 50 - 60 wpm at a minimum.

Job Location

Shift

Benefits

• Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
• Group Term Life Insurance and AD&D(Full Time Employees)
• Flexible Spending Accounts and Commuter Benefit Plans
• Supplemental Voluntary Benefits ( e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
• 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness
• Retirement Plan
• Tuition Assistance 
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center Membership Discount
• Day Care Discounts for Various Daycare Facilities

EEO Statement

Valley Health System does not discriminate on the basis of ancestry, age, atypical hereditary cellular or blood trait, civil union status, color, creed, disability, domestic partnership, gender, gender identity or expression, familial status, genetic information, liability for service in the Armed Forces of the United States, marital status, medical condition or illness, mental or physical handicap, national origin, nationality, perceived disability, pregnancy, race, refusal to submit to genetic testing or make available results of such tests, religion, sex, sexual orientation, veteran’s status or any other protected basis, in accordance with all applicable Federal, State and Local laws. This applies to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, benefits, social and recreational programs, and all other conditions and privileges of employment.