Primary City/State:

Phoenix, Arizona

Department Name:

Mechanical Circul Suppt-Hosp

Work Shift:

Day

Job Category:

Clinical Care

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Requires a minimum of 3 years of Mechanical Circulatory Support Coordinator experience. Will be on-call every 4th weekend and 2 weekday nights in the same week.

Schedule:

Monday - Friday 8:00am - 5:00pm

Location:

Banner University Medical Center Phoenix 1111 E. McDowell Road, 85006, (Office/Inpatient)

University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.

POSITION SUMMARY

This position coordinates, plans and leads the daily functioning of the Mechanical Circulatory Support (MCS) department. This position also has accountability for coordination of activities including, but not limited to, patient education, staff education, community education, surgical coordination, and recordkeeping.

CORE FUNCTIONS

1.  Provides leadership and serves as a positive role model to staff. Oversees performance evaluations, disciplinary and hiring functions under the direction of department leadership.

2.  Manages required education and training for team members, facility staff, community providers and post-acute service partners.

3.  Resolves escalated systems issues and enforces unit/department policies, procedures, and standards of care.

4. Plays an active role in the leadership of the program quality assurance program. Evaluates current processes, identifies need for change and implements change via process improvement projects to achieve optimal clinical, financial, operational and satisfaction outcomes. Acts as a change agent by continually monitoring processes to identify opportunities for improvement. Implements change through multi-disciplinary work group process. Facilitates the development of policies and procedures for the delivery of care to the patient population.

5.  Proactively supports the quality and continuity of services throughout the healthcare system. Participates in activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, and safe care.

6.  Oversees care of patients across the healthcare continuum to achieve optimal clinical, financial, operation and satisfaction outcomes. Serves as a liaison between all disciplines through effective communication, education and problem solving.

7. Ensures compliance with regulatory requirements/preparedness and quality improvement under the guidance/direction of department leadership.

8. Establishes and promotes collaborative relationships with physicians, members of the health care team and/or third-party payors. Serves as a resource to health care providers, patients, physicians, office staff and/or payors. Educates other health care providers on individual care policies related to service rendered.

9. Internal customers include patients, families, in-plant surgeons, in-plant interdisciplinary team, management, nursing and medical staff, and other members of the hospital interdisciplinary health care team. External customers include referring physicians and office staff, laboratories, third party payers, pharmacies, community agencies, provider networks, and regulatory agencies.

MINIMUM QUALIFICATIONS

Knowledge and skills as typically acquired through a bachelor’s degree in a biological science such as biology, chemistry, anatomy or nursing. Clinical knowledge as typically obtained through an RN or equivalent health care program.

Requires a current RN license in state of practice. Requires Basic Life Support (BLS).

Requires a minimum of three years of Mechanical Circulatory Support Coordinator experience. Must have a working knowledge of care management, resource/utilization management, and hospital and community resources. Must demonstrate clinical proficiency in the care of the specialized patient population.

Requires critical thinking skills to effectively coordinate a large volume of patients simultaneously. Must demonstrate problem-solving abilities, effective verbal and written communication skills, and strong time management skills. Must demonstrate ability to work effectively in an interdisciplinary team format.

PREFERRED QUALIFICATIONS 

Master’s degree in a related area and/or certification in area of specialty preferred.

Additional related education and/or experience preferred.

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