At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Regional Security Manager (Headquarters) is assigned to a regional team charged with physical security and incident response for U.S. Bank properties, assets, employees, and customers. The Regional Security Manager (RSM) facilitates the processes for preventative maintenance and repairs of security systems and devices, serves on project teams, conducts risk assessments and compliance activities, handles incident management and response duties, and performs other physical security assignments. 

Specifically, the RSM (Headquarters) will be responsible for the safety and security of U.S. Bank assets and employees located in our densely populated market of Minneapolis and St. Paul, including our headquarters facility. This position requires a proactive, comprehensive, and hands on approach to managing physical security. The RSM is expected to build and sustain excellent working relationships with key stakeholders, both internally and externally, and must use those relationships and resources to take ownership of our long-term security plan in Minneapolis and St. Paul. The RSM is expected to recommend and design countermeasures to ensure the physical safety and security at assigned properties within their area of responsibility. Additionally, this position has oversight of the North American data center physical security program.

The RSM will join a geographically dispersed team of peers and report to a Regional Physical Security Director. This is an “hybrid” role with an expectation to be present primarily in downtown Minneapolis.

Key responsibilities include:

• Identify and participate in downtown public safety groups or initiatives

• Liaison with local, state, and federal law enforcement agencies, and nearby private security organizations; represent NAPS team on calls, at meetings and conferences, and on security task forces

• Conduct local and national peer benchmarking on physical security best practices and techniques

• Build and maintain excellent relationships with property managers, vendors, and contract security support teams

• Set expectations and provide guidance to U.S. Bank contracted security staff at assigned properties

• Collaborate with the Threat Intelligence Team to monitor external threats and trends that may impact our organization

• Quickly escalate security incidents or external threats to keep senior leadership informed and empowered to respond appropriately

• Develop and manage security plans for high profile events

• Participate in trainings or question and answer sessions with employees and act as the subject matter expert in personal safety and security  

• Initiate incident response actions for robbery, burglary, protests, vandalism, threatening behavior, and other related security incidents to U.S. Bank employees and properties across North America

• Participate on and occasionally take a leading role on cross-functional project teams that encompass a variety of physical security systems/technology and processes delineated in the Bank Protection Act and the U.S. Bank physical security program policies, procedures, and guidance

• Prepare reports, documents, and presentations, which in some cases may include information received by executive leadership

• Conduct in-person compliance reviews and risk assessments at assigned U.S. Bank properties

• Support other teams within Corporate Security and handle special projects or other duties when assigned

Additional responsibilities specific to the data center security program may include: 

• Direct management of physical security processes and indirect management of contract security staff

• Drafting and/or providing subject matter expertise in policies, procedures, guidelines, and post orders for critical infrastructure sites

• Develop a working knowledge of unique physical security technologies (biometric systems, alarm monitoring programs, weapons detection systems, etc.)

• Participate in regulatory reviews and walk-throughs involving both internal and external auditors 

• Complete reoccurring tasks (weekly, monthly, quarterly) within the predetermined cadence

• May be responsible for managing the site’s Emergency Action Plan and any necessary drills and activity associated with this plan

• Work in close partnership with business line compliance teams to ensure adherence to regulatory requirements

Basic Qualifications  -

• Bachelor's degree, or equivalent work experience

• Typically more than three years of applicable experience

Preferred Skills/Experience

• At least five years of experience in an infrastructure (e.g. campus or property) related law enforcement/physical security department, a large professional corporate security function, or in a military specialty involving physical security programs

• Exceptional communication and interpersonal skills with an ability to communicate effectively with an executive level audience

• A diplomatic approach to problem solving, collaboration, and relationship building

• Demonstrated substantial experience interfacing with local, state, and federal law enforcement, and private sector corporate security organizations

• Understanding of state, local, federal laws related to threats, robbery, Bank Protection Act, protests, trespassing, vandalism, etc.  

• Demonstrated ability to work independently under limited supervision

• Strong knowledge of financial markets, banking products, physical security systems, infrastructure physical security processes, and financial sector threat landscape

• Demonstrated ability to handle routine and serious physical security related incidents

• Ability to interpret building plans, design documents, and physical security proposals

• Demonstrated ability to work with multiple organizational levels, cross-functional business lines, and with a geographically disbursed team 

• Consistently meet deadlines, prioritize multiple work assignments, follow defined processes, and adhere to policies, procedures, and written guidance

• Demonstrated ability to interpret intelligence and information sharing and incorporate analyzed information into project planning, incident response, and related physical security initiatives

• Professionally represent U.S. Bank on industry specific organizations and workgroups

• Certified Protection Professional (CPP), Physical Security Professional (PSP), or similar designations preferred

• Advanced training in project management and infrastructure physical security preferred

• College course work in criminal justice, homeland security, critical infrastructure security, or related areas preferred

• Ability to travel nationally approximately 10% of the time and as needed on a case-by-case basis 

*This role requires working from a U.S. Bank location three (3) or more days per week.  

**We are hiring in the following locations:

• Minneapolis, MN

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.